Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alectown open Saturday

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

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star star star star star

Very happy with the service I received. Called me before extra work was done, an...

Very happy with the service I received. Called me before extra work was done, and told me about everything that needed to be done, and what he recommended getting fixed first.

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Daniel, TOYOTA COROLLA

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Central West

* Minimum service amounts apply

NRMA Car Servicing Penrith

PENRITH
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No issues. Dropped off on time and was ready in time. The car was washed and cle...

No issues. Dropped off on time and was ready in time. The car was washed and cleaned from the inside which is bonus. The local Toyota dealer wanted $380 for the service. NRMA did the same service for $269.

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Mohit, TOYOTA COROLLA

Midas Penrith

PENRITH
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Midas in Penrith offered a great customer service that was friendly, professiona...

Midas in Penrith offered a great customer service that was friendly, professional and speedy at the same time. I will definitely be going back to Midas for my car services in the future.

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Sarah, Daihatsu Charade

DC Automotive Pty Ltd

MULGRAVE
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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive....

Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Euro Prestige

VINEYARD
star star star star star

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Rays Automobiles

SHALVEY
star star star star star

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"Very good service done on time."

Rohit, Volkswagen Passat

* Minimum service amounts apply

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
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Great service, from the service desk to the mechanics. Will definately use agai...

Great service, from the service desk to the mechanics. Will definately use again.

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Andrew, Jeep Grand Cherokee

Target Automotive

RIVERSTONE
star star star star star

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star star star star star

"Friendly staff and great service."

Tin, Toyota RAV4

Midas Rouse Hill

ROUSE HILL
star star star star star_half

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star star star star star

The service at Midas Rouse Hill was excellent, it was personalised to my require...

The service at Midas Rouse Hill was excellent, it was personalised to my requirements and the feedback after service was great. Totally recommend this workshop.

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Lisa, Holden Commodore

* Minimum service amounts apply

NRMA Car Servicing Rouse Hill

ROUSE HILL
star star star star star_border

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star star star star star_border

The inspection was efficient, thorough, with the proper recommendations of the r...

The inspection was efficient, thorough, with the proper recommendations of the repairs needed.

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Mitchell, Nissan Tiida

TopAutomotive

KINGS PARK
star star star star star_half

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"Milan was efficient and really helpful!"

Jenny, Hyundai Getz

Jas Automotive Pty Ltd

KINGS PARK
star star star star star

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The mechanic was very friendly honest and explained clearly what was wrong, he d...

The mechanic was very friendly honest and explained clearly what was wrong, he did an excellent job, communicated well, we would use him again. Highly recommend.

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Tuaine, Holden Captiva

Cyril Motor Mechanic

BLACKTOWN
star star star star star_border

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star star star star star

"Easy to deal with. Great value for money"

Eujen, Toyota Corolla

S Tech Automotive & Tyres

BLACKTOWN
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star star star star star

"Great service, quick and good prices"

Michael, Mitsubishi 380

Midas Blacktown

BLACKTOWN
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star star star star star

"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Team Wild Speed

WETHERILL PARK
star star star star star_half

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star star star star star_border

"These guys are really reliable and professional"

Dusco, Ford Laser

DTM - Dyno Tune Mitchell

MITCHELL
star star star star star_half

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star star star star star

"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

Complete Car Care

SEVEN HILLS
star star star star star_half

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Excellent service and very nice people. I'm sure I'm coming back again.. Thanks ...

Excellent service and very nice people. I'm sure I'm coming back again.. Thanks guys!!!

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Jomel, Mazda CX-9

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

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star star star star star

Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

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I took my Chrysler 300 for the 48000km maintenance. The service was very good in...

I took my Chrysler 300 for the 48000km maintenance. The service was very good in one day they did the roadworthy inspection and all the required maintenance.

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Dmitry, Chrysler 300

* Minimum service amounts apply

NRMA Car Servicing Seven Hills

SEVEN HILLS
star star star star star_border

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"It was done by experienced and well trained staff. Love it."

Mukesh, Holden Captiva

All Tyres & Mechanical

SEVEN HILLS
star star star star star_half

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"Great work and very nice people"

Jayhaan, Toyota Hilux

In Car Racing

WETHERILL PARK
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Auto Assist

WETHERILL PARK
star star star star star_half

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star star star star star

Great Service. Kept us well informed and explained what needed doing and what co...

Great Service. Kept us well informed and explained what needed doing and what could wait. Thanks.

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Kaniella, Ford Cougar

Tyreright Prestons

CARTWRIGHT
star star star star star_half

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star star star star star

Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"exellent service"

James, HOLDEN CAPTIVA

NRMA Mobile Car Servicing Sydney image

SAVE $40* *

* Minimum service amounts apply

NRMA Mobile Car Servicing Sydney

airport_shuttle Mobile Mechanic

star star star star star_half

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"Friendly personality."

Vitharum, Toyota Corolla

Driveway Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Fast, Efficient, Friendly, Professional, Thorough."

Sandy, Holden Barina

Independant Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

On time, clear communication. Not pushy and timely. Able to give me information ...

On time, clear communication. Not pushy and timely. Able to give me information about what I needed fixed within what time frames.

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Niki, MAZDA 3

Pink Lion Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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"Very honest and helpful. Highly recommended"

Jin, Subaru Outback

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

star star star star star

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Melissa was prompt and professional. She talked me through everything that had b...

Melissa was prompt and professional. She talked me through everything that had been completed and was very open and honest. It was a great service experience and would recommend her to everyone. I will most definitely be a regular customer in the future.

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Demi, Jeep Compass

RPM Dubbo

DUBBO CBD
star star star star star_half

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Clancy Automotive Dubbo

DUBBO CBD
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star star star star star

Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Westend Auto Repairs

BATHURST
star star star star star_border

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Penrith Car Service

PENRITH
star star star star star_half

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star star star star star_border

Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

Read more

Jasmine, Holden Commodore

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

I liked how i received a text message the day before for a reminder of appointme...

I liked how i received a text message the day before for a reminder of appointment the following morning. Good customer service. Called me when car was ready for pick up.

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Kaye, Ford Territory

Production Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

"Great service at the right price."

Dave, FORD FOCUS

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
star star star star star

LATEST REVIEW

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star star star star star

Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

Read more

Natalie, Toyota RAV4

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

Read more

Simmone, Holden Commodore

Zoom Automotive

RIVERSTONE
star star star star star_half

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star star star star_border star_border

"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

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star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Kings Park Auto Electrical & Mechanical Repairs

KINGS PARK
star star star star star

LATEST REVIEW

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star star star star star

The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

Read more

Benny, NISSAN X-TRAIL

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

APR Mechanical

SMEATON GRANGE
star star star star star

LATEST REVIEW

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star star star star star

Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

Read more

Fernando, Mazda BT-50

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

Read more

Christian, TOYOTA COROLLA

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

LATEST REVIEW

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star star star star star

Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

Read more

Caitlin, Toyota Yaris

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

LATEST REVIEW

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star star star star star

I dont really understand that much about cars and the people there worked really...

I dont really understand that much about cars and the people there worked really hard to make sure I knew what i needed done with my car and that i was comfortable with all of the decisions and costs! they also encouraged me to return with discounts on return customers!

Read more

Jennifer, BMW 318i

The Car Doctor

BELCONNEN
star star star star star_half

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star star star star star_border

"Inexpensive.. We'll done."

Rishi, Volkswagen Eos

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

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star star star star_border star_border

The workshop didn't realise that I had booked the courtesy car when I booked onl...

The workshop didn't realise that I had booked the courtesy car when I booked online which made it difficult for me - they gave me a very old car which was manual with no power steering to take for the day - it was also a 2 seater so would have been frustrating if I had have had tasks to do. The mechanic didn't realise when I arrived at the workshop and I had to go looking for them.

Read more

Susannah, Subaru XV

Sparesbox Service

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

Only complaint is they were 2 hours late and then couldn't figure out how to tur...

Only complaint is they were 2 hours late and then couldn't figure out how to turn off the service light

Read more

Kylie, Holden Captiva

Book trusted and local mechanics with AutoGuru.

AutoGuru enables you to compare and book the top-rated mechanics in Alectown. Need a logbook service? No problem. Need a basic service? Boom. Done. As you can see, we have what you need. And to make your life easier, we can even show you workshops who are open on a Saturday. How good is that?!

Once you've put in your car details, you can view and compare quotes from local mechanics in Alectown. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661