Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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RPM Dubbo

Dubbo CBD
star star star star star_half

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Clancy Automotive Dubbo

Dubbo CBD
star star star star star

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star star star star star

Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

Tyreright Dubbo

Dubbo CBD
star star star star star_half

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

A1 Mechanical & Exhaust

Orange
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The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Westend Auto Repairs

Bathurst
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Springwood Tyre Service

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Graeme Horner Automotive

Blaxland
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Penrith Tyres & Mechanical Repairs

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Best mechanic iv been to. My car doesnt feel like the same one i was driving at ...

Best mechanic iv been to. My car doesnt feel like the same one i was driving at all.

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Brody, Toyota Yaris

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"Super fast and hassle-free service."

Phill, Suzuki Swift

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"Absolutely no problems of any kind. Thank you."

Lachlan, Holden Commodore

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Really happy with the place and customer service nice people working there defin...

Really happy with the place and customer service nice people working there definitely will use them again

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Melinda, Toyota RAV4

Production Automotive

Jamisontown
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"Excellent service and friendly staff"

Dave, DODGE NITRO

Midas Penrith

Penrith
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Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm....

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm. Not sure if everything was checked because car would not start when I picked up the car. They had to jump start the car. Anonymous.

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Mike, Mazda CX-5

Bob Adamson Automotive Pty Ltd

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Good Job, picked up a fault, gave an overall report of the car, was done by lunc...

Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

Cilia's Automotive Solution

Saint Marys
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My experience was extremely exellent very professional i very happy with the ser...

My experience was extremely exellent very professional i very happy with the service i recieved i will definitely use theses mechanics again

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Brad, Mini Mini

DC Automotive Pty Ltd

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Rays Automobiles

Shalvey
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"Very good service done on time."

Rohit, Volkswagen Passat

SWIFT Service Centre

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

Target Automotive

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"Friendly staff and great service."

Tin, Toyota RAV4

Zoom Automotive

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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

Zack's Automotive

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Midas Rouse Hill

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Price was good. Honest and reliable. No problems with dropping me back home and ...

Price was good. Honest and reliable. No problems with dropping me back home and picking me up when ready. No hidden surprises and told me what needs doing on next service. Will definitely use again.

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Graham, Toyota Corolla

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NRMA Car Servicing Rouse Hill

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They only advised what additional work might be required in the future. I was ca...

They only advised what additional work might be required in the future. I was called by Ruben and advised what needs to be changed and how long my car can be run without change. Have provided a quote. I knew exactly what needs to be change on my VW Jetta, and their findings are the same. Thanks for being honest NRMA Rouse Hill. This is my second log book service with this workshop, and would definitely recommend to others.

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Md, VOLKSWAGEN JETTA

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"Very good and honest mevchanic highly recommended"

Ramy, Citroen C5 II

Kings Park Auto Electrical & Mechanical Repairs

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The service was excellent and the value for money was good too. I could feel the...

The service was excellent and the value for money was good too. I could feel the difference in comfort and drive after the servicing, it was great. Keep it up guys!

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Benny, NISSAN X-TRAIL

Jas Automotive Pty Ltd

Kings Park
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"Very friendly and reliable gentleman. 11/10 would go back."

Matthew, Mazda BT-50

Paul Whyte Automotive

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The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

Goodyear Autocare Gungahlin

Gungahlin
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The staff were fantastic, communicating with me about any additional problems th...

The staff were fantastic, communicating with me about any additional problems they identified and fixing within the day! Competitive pricing and incredible service, I’ll defibitely be using Goodyear Gungahlin again.

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Alison, Mazda CX-7

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Buddy's Motor Mechanic

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Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Cyril Motor Mechanic

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Great service and friendly staff. I would highly recommend this mechanic to othe...

Great service and friendly staff. I would highly recommend this mechanic to others.

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Sheree, HYUNDAI ix35

Midas Blacktown

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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Team Wild Speed

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"These guys are really reliable and professional"

Dusco, Ford Laser

DTM - Dyno Tune Mitchell

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Did a good job on the service. Price was as quoted and done on time. Will definitely be going back in the future.

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Craig, Toyota 86

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

Complete Car Care

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Best customer service I’ve experienced while getting my car serviced. Not only d...

Best customer service I’ve experienced while getting my car serviced. Not only did they do a brilliant job they went the extra mile to find a replacement light I couldn’t get hold of. Would highly recommend. Be hard to find better service and value around Sydney

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Craig, Suzuki Grand Vitara

N & D Auto Services Pty Ltd

Mitchell
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We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

Ultra Tune Belconnen

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I took my Chrysler 300 for the 48000km maintenance. The service was very good in...

I took my Chrysler 300 for the 48000km maintenance. The service was very good in one day they did the roadworthy inspection and all the required maintenance.

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Dmitry, Chrysler 300

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Gavin, Hyundai i30

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Jayhaan, Toyota Hilux

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"Very professional and honest guys."

Bilal, Toyota RAV4

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"Quick and easy. All work done in accordance with quoted price."

Alan, Mazda 3

In Car Racing

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No fuss, job well done very clean garage well organised. Thanks guys i will rec...

No fuss, job well done very clean garage well organised. Thanks guys i will recommend.

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tRISH, Mitsubishi Verada

Tyreright Prestons

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I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

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Sia, Hyundai Elantra

CPH Automotive

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Excellent service- very happy. Will use the mechanic every service going forward...

Excellent service- very happy. Will use the mechanic every service going forward and have recommended him to friends.

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Kailey, Toyota Landcruiser/Prado

NRMA Mobile Car Servicing Sydney image

SAVE $40* *

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NRMA Mobile Car Servicing Sydney

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The mechanic was on time, polite, and gave me a full report (including photos) o...

The mechanic was on time, polite, and gave me a full report (including photos) of things that need addressing. He advised of the severity or not of each item brought to my attention. I would highly recommend Robin from NRMA

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Michelle, Jeep Grand Cherokee

Driveway Mobile Mechanics

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Fabulous service. Simon was punctual and thorough. Awesome experience. I would d...

Fabulous service. Simon was punctual and thorough. Awesome experience. I would definitely use him again. Highly recommended.

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Louise, Subaru Impreza

Independant Mobile Mechanics

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On time, clear communication. Not pushy and timely. Able to give me information ...

On time, clear communication. Not pushy and timely. Able to give me information about what I needed fixed within what time frames.

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Niki, MAZDA 3

Pink Lion Mobile Mechanic

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"Straight forward and friendly customer service. Would gladly recommend"

Omar, Audi Q5

TLC Mobile Auto Care

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"Hi Malisa was excellent i would reccomend her on her work.louie"

Lois, Hyundai Getz

Sparesbox Service

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"The service man was very helpful and friendly."

Jonathan, BMW X5

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Central West using AutoGuru. We combine the top rated mechanics in Alectown and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

No matter which corner of Alectown you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Central West auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Wherever you are in Central West, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Alectown mechanics who can get the job done properly and quickly.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Alectown. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Alectown. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661