Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Albert open Saturday

* Minimum service amounts apply

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Was so easy, friendly staff. Very happy with the service."

Sherrin, Mazda 3

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

Read more

Adam, HOLDEN BARINA

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with the service I received. Called me before extra work was done, an...

Very happy with the service I received. Called me before extra work was done, and told me about everything that needed to be done, and what he recommended getting fixed first.

Read more

Daniel, TOYOTA COROLLA

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Central West

* Minimum service amounts apply

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

LATEST REVIEW

See all
star star star star star

This was the first logbook service we had which has not been carried out by the ...

This was the first logbook service we had which has not been carried out by the dealer. And from our experiences yesterday we will be get all future services done by NRMA MotorServe.

Read more

Jennifer, NISSAN DUALIS

Midas Penrith

PENRITH
star star star star star

LATEST REVIEW

See all
star star star star star

Midas in Penrith offered a great customer service that was friendly, professiona...

Midas in Penrith offered a great customer service that was friendly, professional and speedy at the same time. I will definitely be going back to Midas for my car services in the future.

Read more

Sarah, Daihatsu Charade

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

DC Automotive Pty Ltd

MULGRAVE
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Euro Prestige

VINEYARD
star star star star star

LATEST REVIEW

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star star star star star

The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Rays Automobiles

SHALVEY
star star star star star

LATEST REVIEW

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star star star star star

Very helpful people there. Gave the useful advice and drop off service is conven...

Very helpful people there. Gave the useful advice and drop off service is convenient.

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Sigang, MITSUBISHI TRITON

Target Automotive

RIVERSTONE
star star star star star

LATEST REVIEW

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star star star star star

"Friendly staff and great service."

Tin, Toyota RAV4

Midas Rouse Hill

ROUSE HILL
star star star star star_half

LATEST REVIEW

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star star star star star

Price was good. Honest and reliable. No problems with dropping me back home and ...

Price was good. Honest and reliable. No problems with dropping me back home and picking me up when ready. No hidden surprises and told me what needs doing on next service. Will definitely use again.

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Graham, Toyota Corolla

* Minimum service amounts apply

NRMA Car Servicing Rouse Hill

ROUSE HILL
star star star star star_border

LATEST REVIEW

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star star star star star_border

The inspection was efficient, thorough, with the proper recommendations of the r...

The inspection was efficient, thorough, with the proper recommendations of the repairs needed.

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Mitchell, Nissan Tiida

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

Check in easy. Finished on time. Price not changed . What else do I need to say...

Check in easy. Finished on time. Price not changed . What else do I need to say to fill

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Ted, Volkswagen Passat

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

DTM - Dyno Tune Mitchell

MITCHELL
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

TopAutomotive

KINGS PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

Jas Automotive Pty Ltd

KINGS PARK
star star star star star

LATEST REVIEW

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star star star star star

"Very friendly and reliable gentleman. 11/10 would go back."

Matthew, Mazda BT-50

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

LATEST REVIEW

See all
star star star star star

Easy to book a service No long waiting list. Reasonable price. Will certainly co...

Easy to book a service No long waiting list. Reasonable price. Will certainly come back.

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Wenqian, Mazda 3

Cyril Motor Mechanic

BLACKTOWN
star star star star star_border

LATEST REVIEW

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star star star star star

"Easy to deal with. Great value for money"

Eujen, Toyota Corolla

S Tech Automotive & Tyres

BLACKTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

Fantastic service and the price guarantee was all we paid. We required follow u...

Fantastic service and the price guarantee was all we paid. We required follow up assistance regarding another matter with the car and they were more than helpful. Totally recommend S Tech Automotive !!

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Brett, Holden Ute

Midas Blacktown

BLACKTOWN
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Professional and very friendly team. All the best."

Raymon, Volkswagen Golf

Team Wild Speed

WETHERILL PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Great service and car was ready in less than an hour..would definitely recommend...

Great service and car was ready in less than an hour..would definitely recommend and use this company again

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Kerry, Mitsubishi Colt

Complete Car Care

SEVEN HILLS
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service"

Robin, Mazda 3

* Minimum service amounts apply

NRMA Car Servicing Seven Hills

SEVEN HILLS
star star star star star_border

LATEST REVIEW

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star star star star star

"It was done by experienced and well trained staff. Love it."

Mukesh, Holden Captiva

All Tyres & Mechanical

SEVEN HILLS
star star star star star_half

LATEST REVIEW

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star star star star star

"Great work and very nice people"

Jayhaan, Toyota Hilux

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

Marjan Automotives

CASTLE HILL
star star star star star_half

LATEST REVIEW

See all
star star star star star

I was welcomed warmly and treated with respect. I was phoned to say the tyres n...

I was welcomed warmly and treated with respect. I was phoned to say the tyres needed replacing and given a quote. My experience was positive and the car was ready when I arrived. The bill was explained to me.

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Julie, Mitsubishi Lancer

NRMA Mobile Car Servicing Sydney image

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* Minimum service amounts apply

NRMA Mobile Car Servicing Sydney

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

Came on time and was able to complete the service in a professional and economic...

Came on time and was able to complete the service in a professional and economic manner.

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Dev, Volvo XC90

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"exellent service"

James, HOLDEN CAPTIVA

Driveway Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Simon and Theresa were both very professional. Having never trialled online and ...

Simon and Theresa were both very professional. Having never trialled online and mobile car servicing, I was nervous however this was quickly put to ease with the approach and efficiency that transpired. I love my cars and don't want to get 'taken' because I'm female. I would definitely use them again and will refer to others.

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Jenny, BMW X1

Independant Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

The mechanic was very friendly. Did the job well, explained what he had done and...

The mechanic was very friendly. Did the job well, explained what he had done and I was very happy with the service.

Read more

Julie, Toyota Echo

Pink Lion Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very happy with Ken, he was able to find a long standing issue all others missed...

Very happy with Ken, he was able to find a long standing issue all others missed and was great person to deal with.

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Benjamin, BMW X5

TLC Mobile Auto Care

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Hi Malisa was excellent i would reccomend her on her work.louie"

Lois, Hyundai Getz

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

Read more

Rod, Honda Jazz

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

Read more

Fabienne, Toyota Camry

Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Gunnedah Diesel Service

GUNNEDAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

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Simmone, Holden Commodore

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Penrith Car Service

PENRITH
star star star star star_half

LATEST REVIEW

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star star star star star_border

Had to take my car in for a service and because engine light had come on a coupl...

Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Production Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

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star star star star star

"Great service at the right price."

Dave, FORD FOCUS

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
star star star star star

LATEST REVIEW

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star star star star star

Good Job, picked up a fault, gave an overall report of the car, was done by lunc...

Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star_border

"No fuss and a good job, happy with the service"

Mark, Holden Barina

Zoom Automotive

RIVERSTONE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Mechanics were helpful and friendly and professional, communicated well and drov...

Mechanics were helpful and friendly and professional, communicated well and drove me home and picked me up. I am very pleased to have discovered a reliable local car service to depend on

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Glenys, Nissan Tiida

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

See all
star star star star star

The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pr...

Mr. Greg , the owner of Car Doctor personally provided the most satisfied car pre-purchase inspection for our booked car Toyota Kluger. He efficiently used garage ramp/lift and scanner to have a thorough inspection of the car in the Car Doctor Workshop, had a perfect road test and gave valuable advice to save us a big sum of $. His service charge is much less than other famous Car Inspection Companies which do not check in the workshop, do not use ramp/lift, do not use scanner. Mr. Greg and Car Doctor deserve 6 stars if it is available here. Many thanks, Mr. Greg Murray and CAR Doctor. Good luck always. Tracy!

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Cao, Toyota Kluger

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star_border

"Good service would use again"

Coral, Mitsubishi Mirage

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

LATEST REVIEW

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star star star star star

Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

LATEST REVIEW

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star star star star star

I had a very pleasant experience with Don the mechanic. They gave me a full 40k ...

I had a very pleasant experience with Don the mechanic. They gave me a full 40k service and also rotated my Tyers unlike other places. He was very understanding and kept his shop open for me while I was running late travelling in a bad weather in high traffic. Highly recommended.

Read more

Meg, Mazda 3

Buddy's Motor Mechanic

ARNDELL PARK
star star star star star

LATEST REVIEW

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star star star star star

Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

Read more

Christian, TOYOTA COROLLA

APR Mechanical

SMEATON GRANGE
star star star star star

LATEST REVIEW

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star star star star star

will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Sparesbox Service

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Great service"

Aron, Subaru Forester

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Albert, you can go ahead and secure your booking online!

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