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Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thorough...
Excellent service. Exceeds expectations. Friendly. Helpful. Efficient. Thoroughly recommend.
Corey, Volkswagen Eos
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when I dropped my car off for a service I was greeted in a friendly manner and t...
when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!
Michelle, Hyundai i30
Very impressed with the service i received at Express Lube Erina. Being a female...
Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back
Michelle, Hyundai i20
Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...
Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.
Robert, TOYOTA PRADO
I was surprised at the money I saved by not getting my car service done by the c...
I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.
Joy, Kia Cerato
Excellent customer service & communication. Displayed an upto date & thorough me...
Excellent customer service & communication. Displayed an upto date & thorough mechanical knowlege with competitive pricing. Will be getting my return business.
Doug, Mazda BT-50
John was amazing. He kept in contact with me all the way through annual service...
John was amazing. He kept in contact with me all the way through annual service process and one of the best things was that he told me some parts of the service were not needed as there was no wear! Amazing, I saved money which has never happened with a service before! Recommend them to anyone.
Jennifer, Volvo XC90
Reception staff were very informative as to the service procedures and answered ...
Reception staff were very informative as to the service procedures and answered my questions with clear and concise recommendations. Service was completed to logbook requirements and the vehicle is running very smoothly as a result. The vehicle was received washed and vacuumed, ready to drive away. I will definitely be using NRMA MotorServe - Hornsby for my next service!
Geoff, Jeep Grand Cherokee
Very clear on what should be fixed and what could wait. Delivered all promises o...
Very clear on what should be fixed and what could wait. Delivered all promises on time in full. Excellent customer service as well!
Luiz, Mitsubishi Challenger
They were fantastic. Very lovely and went the extra mile to make sure I had ever...
They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.
Cameron, Audi A4 quattro
Was frustrated that we received a call at 2:30pm to tell us that a few things ne...
Was frustrated that we received a call at 2:30pm to tell us that a few things needed doing (the car had been there since 8am) and that we could pick the car up this afternoon and we then received a call at 5 minutes to 5pm saying they'd need it overnight.
Owen, MAZDA 3
Had no idea I was booked in and needed to show them the booking information. Did...
Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.
Kim, Mazda 3
Great service from Ace and the boys. Extremely passionate about cars and they lo...
Great service from Ace and the boys. Extremely passionate about cars and they love what they do. Good communication and transparency, quite a rare commodity amongst mechanics! I hardly trust anyone with my 86 turbo, but would gladly return my car there any time.
Daniel, Toyota 86
Customer service in every respect, bonhomie in the workshop, thorough mechanical...
Customer service in every respect, bonhomie in the workshop, thorough mechanical approach, and a boss who puts customers and staff first!
Ric, Hyundai Getz
EXCELLENT! Rang up the day before - booked in for me - thorough with the service...
EXCELLENT! Rang up the day before - booked in for me - thorough with the service - washed and cleaned the car
Dan, HOLDEN BARINA
I love my Yellow Beetle and they gave her the care and expertise that she deserv...
I love my Yellow Beetle and they gave her the care and expertise that she deserves! Advised that on my next service 2 x tyres would need to be replaced and also the brakes, which is helpful for planning purposes. Many thanks Liz
Liz, Volkswagen Beetle
I found Mark from MB Automotive to be very helpful and went out of his way to ex...
I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David
David, Audi A1/A1 Sportback
A great service! Con was honest and up front about the work my car needed. As my...
A great service! Con was honest and up front about the work my car needed. As my first service away from the dealership I am blown away from the level of personal professional service I received! I will definitely be going back.
Giulia, Mazda 2
Rick has looked after my car for years now, always does a great job at a good pr...
Rick has looked after my car for years now, always does a great job at a good price. Wouldn't trust my car with anyone else.
Jeff, Honda Accord Euro
The service is good. The chrome end attachment on the exhaust pipe could not be ...
The service is good. The chrome end attachment on the exhaust pipe could not be fixed and that was dissappointing. Suggest that they have a list of preferred local exhaust repairers to refer to and in this way assist the customer to fix things they cannot do.
Ivan, Nissan X-Trail
airport_shuttle Mobile Mechanic
Mark arrived on time and did a quality service on my car. Good prices and provid...
Mark arrived on time and did a quality service on my car. Good prices and provided some helpful technical advice. Highly recommend.
Luke, Holden Commodore
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