Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

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star star star star star

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

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Catherine, JEEP COMPASS

Beacon Motors

LORN
star star star star star

LATEST REVIEW

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star star star star star

"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent "

Wayne, HOLDEN COMMODORE

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

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InGear Mechanical

TOMAGO
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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

Scott Forbes Automotive

WALLSEND
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"Great affordable service"

Henry, Mazda 2

A & L Transmissions Centre

WALLSEND
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"Quick, friendly, honest, affordable."

Rikki, Hyundai i30

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Tyreright Glendale

GLENDALE
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"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Broadmeadow Tyres & Service

BROADMEADOW
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Everything else was good but I got my car back and got told I need new break pad...

Everything else was good but I got my car back and got told I need new break pads for the back of my car and not a proper explanation of how much percent my tyres had left? Seemed a little rushed, other then that it was fine.

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Amie, Mazda 6

NRMA Car Servicing Kotara

KOTARA
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"I was happy with the service"

Perry, Volvo C30

Midas Cooks Hill

COOKS HILL
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I would recommend Midas Cooks Hill to anyone who is looking for a logbook servic...

I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

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Helen, Kia Rio

Ultimate Automotive

TORONTO
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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

Belmont Automotive Service Centre

BELMONT
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I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Oztech Motor Mechanics

TEA GARDENS
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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Tyreright Toukley

TOUKLEY
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"Workshop was spot on time as per arrangement. In at 3pm finished at 4h50pm."

Ronald, Toyota Hiace

Express Lube Tuggerah

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Workshop kept me informed at all stages of the job and promptly called me when m...

Workshop kept me informed at all stages of the job and promptly called me when my car was ready.. The hire car came in very handy and was shown how to use its control's before heading off.

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Harry, Mitsubishi Triton

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Tyreright Tuggerah

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The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

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Graham, Citroen C3 Pluriel

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

NRMA Car Servicing Gosford

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The only word I had for it is "seamless". They were bloody fantastic, good on ya...

The only word I had for it is "seamless". They were bloody fantastic, good on ya guys

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Conor, Volkswagen Golf VI

Express Lube West Gosford

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"really friendly staff and a quick service time. Would definitely recommend."

Annika, Subaru Impreza

Express Lube Erina

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Very professional. Jodie on desk was very accommodating and very good at her job...

Very professional. Jodie on desk was very accommodating and very good at her job. Thank you for your referral

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Wendy, Fiat Ducato

Nationwide Auto Service Centre West Gosford

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Have been bringing my BT50 work truck in since moving up the Coast, so now it's just logical that any car I have goes straight to the team at West Gosford.

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Paul, Mitsubishi ASX

Zack's Automotive

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Kariong Automotive

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

Hi Tech Automotive

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"Did a great job. Simple as that"

Watipa, Holden Astra

Express Lube WoyWoy

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Michael, Volkswagen Tiguan

KJ Motors Mona Vale

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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"Great job done."

Andrew, Toyota Kluger

InGear Mechanical Mobile Mechanic

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Called before arrival. Picked up a brake pad issue and replaced those at the sam...

Called before arrival. Picked up a brake pad issue and replaced those at the same time. Really happy with the level of service provided.

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Callum, HOLDEN COMMODORE

Scott Forbes Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Scott was great! Great price great service highly recommended!"

Tom, Volkswagen Tiguan

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Horseshoe Bend? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Central Coast’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

No matter which corner of Horseshoe Bend you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Central Coast auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

AutoGuru sources services for a range of vehicle makes and models in Horseshoe Bend. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Horseshoe Bend that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661