Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

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Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

No deposit & interest free

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Laurel, Ford Territory

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I was told by another mechanic to replace the timing belt on my A4 Audi sedan, standard 2.0 engine. Quotes from other mechanics were excessive, close to $2,000 dollars & out of my budget. Scott Forbes Automotive provided a competitive quote, at much less cost, and their service was fast and friendly. I'd definitely recommend Scott Forbes Auto!

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They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Glenda, Kia Sportage

Ultimate Automotive

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Kacey, HYUNDAI SANTA FE

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Archie, Mazda CX-7

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Adam, Jeep Grand Cherokee

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Linda, Holden Epica

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Michelle, NISSAN X-TRAIL

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I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Bill, Mercedes-Benz Sprinter

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Kylie, HONDA CR-V

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Joy, Kia Cerato

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Annika, Subaru Impreza

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Alissa, Nissan Patrol

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Craig, Toyota Landcruiser/Prado

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Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

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Max, Holden Barina Spark

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James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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Craig, Nissan Dualis/Dualis+2

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Florencia, Jeep Grand Cherokee

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The service was done efficiently, and the mechanic was very informative when communicating what he had done and what will need doing.

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Carmine, Nissan Micra

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Central Coast for your next service. AutoGuru compares mechanics and vehicle service options in Giants Creek and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Giants Creek area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Central Coast, we’ll find you the best mechanic for the job.

No matter your vehicle’s make or model, we can give you access to the best Giants Creek mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Giants Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Giants Creek have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661