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I was surprised at the money I saved by not getting my car service done by the c...
I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.
Joy, Kia Cerato
I was impressed with the way Fixed Price Car Service dealt with me getting a quo...
I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.
Phil, MAZDA TRIBUTE
I have been going to Mark Hancock for About 6 years to have my car serviced. The...
I have been going to Mark Hancock for About 6 years to have my car serviced. They are always so friendly and helpful! I would highly recommend this family run business to anyone.
Michelle, NISSAN X-TRAIL
Awesome, friendly staff. Service was done with no hassles and the free car wash ...
Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again
Matthew, Mazda 3
The service seems really good - engine smooth and quiet, steering and alignment ...
The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.
Ken, Holden Viva
"was simple dropped me off at work and allowed me to drop my car off early"
Russell, HOLDEN COMMODORE
Great service and awesome customer service, price at the end was the same as the...
Great service and awesome customer service, price at the end was the same as the online quote. Will definitely go here again!
Nina, Holden Commodore
I booked my logbook service at 10am. I went on time. The staff said they only co...
I booked my logbook service at 10am. I went on time. The staff said they only collect the car in the morning, the service would be done in noon. I was not expecting that and was not informed beforehand. I had no transport to go home and come back to pick up my car. I had to wait for more than 3 hours for the service.
Julian, Kia Rio
Really easy to deal with. Was able to book for the time I wanted the following d...
Really easy to deal with. Was able to book for the time I wanted the following day. First service where I haven't been hit with additional charges on top of the standard service fee.
Gabrielle, Mazda 3
I was welcomed by the Receptionist, filled out some paper work, waited less than...
I was welcomed by the Receptionist, filled out some paper work, waited less than 5 minutes in a well set out waiting room (internet, lounges, tv, coffee machine), when a driver asked for me, to drive me home so I could do a few things while I waited for my car to be repaired. My driver was very polite engaging me in conversation all the way home. Later (at home), I was contacted by a mechanic saying I needed extra parts, with a full explanation as to why they were required. After a short discussion, the process went ahead without a hitch. Allocated time for repairs was 1 - 2 hours, after which I was contacted by the mechanic, who was waiting outside my home for the return pickup journey. Again I was engaged in conversation, and it was no time before I was dropped off at the workshop, where my car was waiting, made a quick payment after being told what the mechanics did to the car, preparing me for the next service for allotted work to be performed. I jumped in the car and drove home. A worry free 150000km service for my very reliable 2011 Outlander.
George, Mitsubishi Outlander
Great and very friendly, rang first to ask to proceed with additional costs , ve...
Great and very friendly, rang first to ask to proceed with additional costs , very happy with service will defiantly be going back :)
Kirsty, Toyota Kluger
Everything was very good for service , place nice and clean and staff helpful an...
Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.
David, Holden Calais
Good advice after the service was complete. made good suggestions on other work ...
Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.
Ryan, Mazda CX-5
Very nice people fast service and if you have a problem with car next day they a...
Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again
Laurel, Ford Territory
Excellent friendly service and competent mechanics with totally professional att...
Excellent friendly service and competent mechanics with totally professional attitude. Very pleasant experience all around.
Robert, Subaru Forester
airport_shuttle Mobile Mechanic
I was sick of mechanics that worked on my sons car not finding the right problem...
I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..
Robyn, Holden Commodore
airport_shuttle Mobile Mechanic
Darren was great, did a fantastic job, and kept me updated with any other items ...
Darren was great, did a fantastic job, and kept me updated with any other items which needed attention. Very happy with the whole process.
Nick, Holden Cruze
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