Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Beacon Motors

LORN
star star star star star

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star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Smart Torque Automotive

MAITLAND
star star star star star

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star star star star star

The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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Rochelle, Nissan Tiida

InGear Mechanical

TOMAGO
star star star star star

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

Cant's Motor Repairs

MAITLAND
star star star star star_half

LATEST REVIEW

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

No deposit & interest free

BOOK NOW, PAY LATER

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"Very happy with the service. Very good service from Bridgestone Mayfield."

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Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Scott Forbes Automotive

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A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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rachael, Holden Cruze

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The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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sharmaine, Holden Astra

Midas Cooks Hill

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No fuss, knowledgeable & no 'BS' when it came to other issues that were identified in the standard service.

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Dave, Subaru Liberty

NRMA Car Servicing Kotara

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"I was happy with the service"

Perry, Volvo C30

Tyreright Glendale

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Mattin, Hyundai Elantra

Leeroy's Automotive

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Kristie, Mazda 3

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

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Corazon, MERCEDES C180

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Greg, Nissan Qashqai

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Mark, Holden Captiva

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Bernardito, Suzuki Alto

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Judy, Hyundai i30

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Jean, Toyota Camry

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Joy, Kia Cerato

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Ashley, Jeep Compass

Zack's Automotive

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

NRMA Car Servicing Gosford

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"Great service at a great price"

Jasmin, Hyundai i20

Express Lube Erina

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Helpful staff, good price and complimentary courtesy car led to a great service experience. Thank you.

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Peter, Volkswagen Tiguan

Express Lube West Gosford

WEST GOSFORD
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I was welcomed by the Receptionist, filled out some paper work, waited less than...

I was welcomed by the Receptionist, filled out some paper work, waited less than 5 minutes in a well set out waiting room (internet, lounges, tv, coffee machine), when a driver asked for me, to drive me home so I could do a few things while I waited for my car to be repaired. My driver was very polite engaging me in conversation all the way home. Later (at home), I was contacted by a mechanic saying I needed extra parts, with a full explanation as to why they were required. After a short discussion, the process went ahead without a hitch. Allocated time for repairs was 1 - 2 hours, after which I was contacted by the mechanic, who was waiting outside my home for the return pickup journey. Again I was engaged in conversation, and it was no time before I was dropped off at the workshop, where my car was waiting, made a quick payment after being told what the mechanics did to the car, preparing me for the next service for allotted work to be performed. I jumped in the car and drove home. A worry free 150000km service for my very reliable 2011 Outlander.

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George, Mitsubishi Outlander

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Great and very friendly, rang first to ask to proceed with additional costs , very happy with service will defiantly be going back :)

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Kirsty, Toyota Kluger

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"Helpful and communicative, great service from Kariong Automotive"

Ash, Mazda 3

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Watipa, Holden Astra

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"Job well done."

Damien, Volvo V40

Procar Pty Ltd

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Excellent customer service & communication. Displayed an upto date & thorough me...

Excellent customer service & communication. Displayed an upto date & thorough mechanical knowlege with competitive pricing. Will be getting my return business.

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Doug, Mazda BT-50

InGear Mechanical Mobile Mechanic

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Even though my car was way overdue, it was not a problem for Jarrod he gave it a...

Even though my car was way overdue, it was not a problem for Jarrod he gave it a major service and nothing was a problem. Will use them for my next service for sure as i like it when they can do it onsite. Price seemed fine.

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Brent, Mitsubishi Triton

Scott Forbes Mobile Mechanic

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"Very professional. On time, very clean, an exceptional job"

Justin, Jeep Grand Cherokee

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Central Coast to find the best quote – we do it for you! We have an easy to use database of Clarence Town mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Clarence Town and other nearby Central Coast suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Wherever you are in Central Coast, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Clarence Town mechanics who can get the job done properly and quickly.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661