Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Top mechanics in Central Coast

NRMA Car Servicing Gosford

GOSFORD
star star star star star

LATEST REVIEW

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star star star star star

"Friendly and helpful, car running great"

June, Mitsubishi Lancer

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

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star star star star star

I liked their approach. There were a couple of unnecessary things quoted and Exp...

I liked their approach. There were a couple of unnecessary things quoted and Express Lube did not charge for it. Very happy with their work.

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Charles, Mercedes-Benz Sprinter

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

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star star star star star

very pleasant men very satisfied good service picking me up and dropping me off ...

very pleasant men very satisfied good service picking me up and dropping me off the price was very good as i have had other prices far higher costs will definitely be back

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Kathryn, Toyota Corolla

Express Lube Erina

ERINA
star star star star star

LATEST REVIEW

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star star star star star

Helpful staff, good price and complimentary courtesy car led to a great service ...

Helpful staff, good price and complimentary courtesy car led to a great service experience. Thank you.

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Peter, Volkswagen Tiguan

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Quick and knowledgable Provided a good priced service along with a quick turnar...

Quick and knowledgable Provided a good priced service along with a quick turnaround. My car feels like it's had a good service and runs so much better. Will be back, Same place for when my next service is due.

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Rebecca, Mercedes-Benz A-Class

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

LATEST REVIEW

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star star star star star

Great and very friendly, rang first to ask to proceed with additional costs , ve...

Great and very friendly, rang first to ask to proceed with additional costs , very happy with service will defiantly be going back :)

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Kirsty, Toyota Kluger

Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

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star star star star star

The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

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star star star star star

Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

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Robert, TOYOTA PRADO

Other mechanics in Central Coast

Tyreright Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

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star star star star star

The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

Read more

Graham, Citroen C3 Pluriel

Cant's Motor Repairs

MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

InGear Mechanical

TOMAGO
star star star star star

LATEST REVIEW

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star star star star star

Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Kariong Automotive

KARIONG
star star star star star

LATEST REVIEW

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star star star star star

"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Bridgestone Service Centre Thornton

THORNTON
star star star star star

LATEST REVIEW

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star star star star star

Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

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star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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star star star star star

"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Hi Tech Automotive

WOY WOY
star star star star star

LATEST REVIEW

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star star star star star

"Did a great job. Simple as that"

Watipa, Holden Astra

Beacon Motors

LORN
star star star star star

LATEST REVIEW

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star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Express Lube WoyWoy

BLACKWALL
star star star star star

LATEST REVIEW

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star star star star star

"Prompt efficient service provided."

Ray, Mitsubishi Outlander

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Bridgestone Select Wyoming

WYOMING
star star star star star

LATEST REVIEW

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star star star star star

The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

Read more

Kate, PEUGEOT 4007

Envy Automotive

TOUKLEY
star star star star star

LATEST REVIEW

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star star star star star

"Great service and very friendly and helpful"

David, Toyota Hilux

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

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star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

A good mechanic is like a good hairdresser.. when you find one that has you walk...

A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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rachael, Holden Cruze

Rozelle Automotive

ROZELLE
star star star star star_half

LATEST REVIEW

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star star star star star

"Great place, felt like they were honest and did a good job. "

Ben, NISSAN MICRA

North Side Auto Works

ARTARMON
star star star star star

LATEST REVIEW

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star star star star star

"1st time using a Non Honda service and will be back next time for sure."

Mark, Honda Accord Euro

Mastertouch Automotives

LEICHHARDT
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, honest and speedy service. Definitely glad I switched as my vehicle ac...

Friendly, honest and speedy service. Definitely glad I switched as my vehicle actually felt like quality work had been done compared to other service centres.

Read more

Mel, Mitsubishi Lancer

NRMA Car Servicing Artarmon

ARTARMON
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Was ok, was not finished on time, told me It would be another 10 mins, wasnt rea...

Was ok, was not finished on time, told me It would be another 10 mins, wasnt ready for another 40 mins.

Read more

Rachel, Volkswagen Golf VII

Autotech Worldsquare

SYDNEY CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Very good service and convenient location. Will get my log book service here aga...

Very good service and convenient location. Will get my log book service here again.

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Perapong, Toyota Aurion

NRMA Car Servicing Marrickville

MARRICKVILLE
star star star star star_border

LATEST REVIEW

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star star star star star_border

Great service. The car was ready by midday serviced and washed as well. Staff v...

Great service. The car was ready by midday serviced and washed as well. Staff very professional. A coffee machine in the waiting area would be nice.

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Julie, Subaru XV

Ells Auto Service Centre

RYDE
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Not particularly organised.. did not have drop off service ready to offer but ev...

Not particularly organised.. did not have drop off service ready to offer but everything else was okay

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CHRISTIAN, Mazda 2

All Care Tyre & Automotive

LEICHHARDT
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent service completed ahead of time, very reasonably priced and honest exp...

Excellent service completed ahead of time, very reasonably priced and honest explanation as to what repairs were necessary as well as those which were not - Basically I did not feel as if I was being fleeced. Highly recommended.

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Alex, Nissan Pulsar

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

LATEST REVIEW

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star star star star star

"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

Midas Chatswood

CHATSWOOD
star star star star star_half

LATEST REVIEW

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star star star star star

Great service from Ace and the boys. Extremely passionate about cars and they lo...

Great service from Ace and the boys. Extremely passionate about cars and they love what they do. Good communication and transparency, quite a rare commodity amongst mechanics! I hardly trust anyone with my 86 turbo, but would gladly return my car there any time.

Read more

Daniel, Toyota 86

Midas Concord/Burwood

CONCORD
star star star star star_half

LATEST REVIEW

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star star star star star

Straightforward and friendly service. Alisha from reception even offered to drop...

Straightforward and friendly service. Alisha from reception even offered to drop me off at the train station herself as their usual driver was unavailable at the time.

Read more

Andy, Nissan Micra

NRMA Car Servicing Strathfield

STRATHFIELD SOUTH
star star star star star_border

LATEST REVIEW

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star star star star star

Major service carried out with no issues. Staff were friendly and courteous, exp...

Major service carried out with no issues. Staff were friendly and courteous, explaining what additional things were required beyond what is routine. Car was available by the end of the day as promised!

Read more

Bryce, Volkswagen Passat

Midas Cooks Hill

COOKS HILL
star star star star star

LATEST REVIEW

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star star star star star

Always great service at Midas Cooks Hill. The guys are quick, professional, frie...

Always great service at Midas Cooks Hill. The guys are quick, professional, friendly and get the job done. What's not to like?

Read more

Richelle, TOYOTA RAV4

Bridgestone Select Mayfield

MAYFIELD
star star star star star

LATEST REVIEW

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star star star star star

Staff are super friendly I had no problems at all and will be coming back in th...

Staff are super friendly I had no problems at all and will be coming back in the future 🙂

Read more

Lolita, Toyota Corolla

Marks & Wallings City Discount Tyres West Ryde

WEST RYDE
star star star star star_half

LATEST REVIEW

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star star star star star_border

3rd time I have used them and service has been great each time. Needed an extra...

3rd time I have used them and service has been great each time. Needed an extra part and the price quoted was less than I could get from any suppliers myself

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Nathan, Mazda 3

Midas Haberfield

HABERFIELD
star star star star star

LATEST REVIEW

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star star star star star

Hassle free and great service. Kept up to date with what was happening with my c...

Hassle free and great service. Kept up to date with what was happening with my car and could not fault the amazing service. Car is running great and very happy with what was done.

Read more

Leanne, Holden Viva

West Ryde Mechanical Services

WEST RYDE
star star star star star_half

LATEST REVIEW

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star star star star star

"Cars running great. Everyone was done on time and the guys were really friendly"

Alexander, CHRYSLER NEON

Grace Mechanic

MELROSE PARK
star star star star star

LATEST REVIEW

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star star star star star

Excellent service from the Grace mechanics. Even though the garage was busy, Ian...

Excellent service from the Grace mechanics. Even though the garage was busy, Ian and the guys managed to get the service done by the time he had predicted. I will probably be back, again. Good location with bus stops outside going to Parra and West Ryde. Thanks again guys!

Read more

Peter, Kia Rio

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

My reservation info was not found initially - I had to provide my own confirmati...

My reservation info was not found initially - I had to provide my own confirmation info in order for them to provide the service which I was booked in advance. My car was not even washed at the end of the service. It is sad to see a brand new place offers very limited customer service. The person/mechanic which I dealt when I am picking up my car at the end - was informative and helpful.

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Onde, Jeep Patriot

Midas West Ryde

WEST RYDE
star star star star star_border

LATEST REVIEW

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star star star star star

"Friendly staff, quick service and at a reasonable cost."

Taggart, Great Wall Motors X Series

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

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star star star star star

The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

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Linda, Holden Epica

Jay Lee Motors Pty Ltd

ASHFIELD
star star star star star_half

LATEST REVIEW

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star star star star star

Overall they did the job well and in the time they said they would. What more ca...

Overall they did the job well and in the time they said they would. What more can we ask!

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Gregory, VOLKSWAGEN GOLF

Midas Campsie

CAMPSIE
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

9 months ago, Midas Campsie did a major log book service to my car (Change spark...

9 months ago, Midas Campsie did a major log book service to my car (Change spark plug for 6 cylinder including change brake fluid, oil etc), I was satisfied with the service so I went to see them again for a regular log book service (after travelling 12,000km) this May 2017, I left my car there and they said they will call me after few hours. They called me and said that my brake fluid is dirty and need changing, apart from that, they also said that I need to change the wiper blade and some other things that including wheel alignment. I then looked at the check list of the things they did 9 months ago during the major log book service and guess what? It was mentioned there that they have changed the brake fluid and also the wiper blades, I can understand the wiper blades that could be bad (but it was still good when I checked it) but my main concern is the brake fluid that they said it's and need to be flushed replaced again while according to them was changed 9 months ago. There are only 3 possibilities, 1) they did not really changed the brake fluid 9 month ago and said they did 2) it wasn't really dirty and they just want me to pay extra 3) that they changed the brake fluid 9 months ago and that the brake fluid is now really become dirty. I will replace the brake fluid today and see if it will become dirty after 12,000km. but overall rating for Midas is OK

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Rolly, Toyota Aurion

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

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star star star star star

"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

A1 Mechanical & Smash Repairs

MARRICKVILLE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Customer service that took time to understand the type of service I needed. I fe...

Customer service that took time to understand the type of service I needed. I felt like my car was in good hands.

Read more

Alan, Nissan X-Trail

Leichhardt Automotive

LEICHHARDT
star star star star star_half

LATEST REVIEW

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star star star star star

Convenient location close to city, with shopping centre nearby to spend time whe...

Convenient location close to city, with shopping centre nearby to spend time when waiting. Open Saturdays for those that don't have time during weekdays. Nice staff, great communication.

Read more

Xiaofei, MITSUBISHI LANCER

Tyreright Alexandria

ALEXANDRIA
star star star star star_half

LATEST REVIEW

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star star star star star

Workshop experience was just what my little car needed. Received great feedback ...

Workshop experience was just what my little car needed. Received great feedback from the mechanics.

Read more

Sharon, Mitsubishi Colt CZC

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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star star star star star

"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

King Street Autos

MARRICKVILLE
star star star star star

LATEST REVIEW

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star star star star star

Peter and his team were hands on, efficient and very communicative. He not only ...

Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.

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Rahul, Mazda 3

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

LATEST REVIEW

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star star star star star

"Really quick and easy service without any pushy sales tactics."

Emma, Holden Cruze

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star_border

"No fuss and a good job, happy with the service"

Mark, Holden Barina

MB Automotive

GLADESVILLE
star star star star star

LATEST REVIEW

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star star star star star

Mark at MB Automotive was very helpful and went out of his way to fix a few addi...

Mark at MB Automotive was very helpful and went out of his way to fix a few additional items on my car. Also the service was great and cost was good.

Read more

David, Audi A1/A1 Sportback

Emmet's Automotive

TERALBA
star star star star star

LATEST REVIEW

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star star star star star

"No problems. Quick service and job well done."

David, Jeep Grand Cherokee

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

City European Automotive

ZETLAND
star star star star star

LATEST REVIEW

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star star star star star

They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

Ultra Tune Killara

KILLARA
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

Had no idea I was booked in and needed to show them the booking information. Did...

Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.

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Kim, Mazda 3

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Goodyear Autocare Rozelle

ROZELLE
star star star star star

LATEST REVIEW

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star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

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