Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Box Head mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Express Lube WoyWoy

BLACKWALL
star star star star star

LATEST REVIEW

See all
star star star star star

Except for the fact that I booked my service online and on the day the mechanic ...

Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do

Read more

Paul, Kia Cerato

Hi Tech Automotive

WOY WOY
star star star star star

LATEST REVIEW

See all
star star star star star

"Did a great job. Simple as that"

Watipa, Holden Astra

Express Lube Erina

ERINA
star star star star star

LATEST REVIEW

See all
star star star star star_border

Great service and awesome customer service, price at the end was the same as the...

Great service and awesome customer service, price at the end was the same as the online quote. Will definitely go here again!

Read more

Nina, Holden Commodore

Kariong Automotive

KARIONG
star star star star star

LATEST REVIEW

See all
star star star star star

"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Central Coast

NRMA Car Servicing Gosford

GOSFORD
star star star star star

LATEST REVIEW

See all
star star star star star

Really happy with the workshop. Second time I've used them and they did another ...

Really happy with the workshop. Second time I've used them and they did another good job.

Read more

Cassie, Mitsubishi Lancer

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"George was very helpful. Friendly staff. Excellent service "

Jodie, Hyundai Santa Fe

KJ Motors Mona Vale

MONA VALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Job well done."

Damien, Volvo V40

Procar Pty Ltd

CROMER
star star star star star

LATEST REVIEW

See all
star star star star star

"Great job done."

Andrew, Toyota Kluger

Tyreright Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service and great price"

Ashley, Jeep Compass

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

Read more

Robert, TOYOTA PRADO

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

Read more

Joy, Kia Cerato

Belrose Auto Care

BELROSE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Belrose Auto Care provided an outstanding customer service to me. Very friendly ...

Belrose Auto Care provided an outstanding customer service to me. Very friendly & helpful team. I would recommend them happily to anyone.

Read more

Maria, Hyundai i30

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Excellent service, very friendly staff, this was a super easy wait for me, maybe...

Excellent service, very friendly staff, this was a super easy wait for me, maybe could do with some more seats

Read more

Scott, MITSUBISHI PAJERO

Midas Brookvale

BROOKVALE
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent friendly service and competent mechanics with totally professional att...

Excellent friendly service and competent mechanics with totally professional attitude. Very pleasant experience all around.

Read more

Robert, Subaru Forester

Tyreright Brookvale

BROOKVALE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very clear on what should be fixed and what could wait. Delivered all promises o...

Very clear on what should be fixed and what could wait. Delivered all promises on time in full. Excellent customer service as well!

Read more

Luiz, Mitsubishi Challenger

All Car Express

BROOKVALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick easy and always well treated."

Mariana, Volkswagen Polo

Warringah Auto Clinic

BROOKVALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Perfect car service ever. Reasonable price n fast."

Ngeth, Toyota Corolla

City European Automotive

BROOKVALE
star star star star star

LATEST REVIEW

See all
star star star star star

They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

Read more

Cameron, Audi A4 quattro

NRMA Car Servicing Brookvale

BROOKVALE
star star star star star_border

LATEST REVIEW

See all
star star star star star

"The people working for NRMA Service were all very helpful and efficient."

Paul, Nissan X-Trail

BP North Manly

NORTH MANLY
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Great service,"

Mark, Ford Transit

Autolab

MANLY
star star star star star

LATEST REVIEW

See all
star star star star star

Was frustrated that we received a call at 2:30pm to tell us that a few things ne...

Was frustrated that we received a call at 2:30pm to tell us that a few things needed doing (the car had been there since 8am) and that we could pick the car up this afternoon and we then received a call at 5 minutes to 5pm saying they'd need it overnight.

Read more

Owen, MAZDA 3

German Autocare Pty Ltd

HORNSBY
star star star star star_half

LATEST REVIEW

See all
star star star star star

Wanna find a local workshop to sort out basic mechanical issues of my car and wo...

Wanna find a local workshop to sort out basic mechanical issues of my car and won't cost me an arm and a leg. First time trying them on my BMW for a minor checkup and engine oil / filter change. Drop the car at 8 am and ready for pickup at 10:15 am. Explain in detail regarding any problem on the car and coming with advice and solution. Price is reasonable and fair. Will definitely go back to them in future.

Read more

Ray, BMW X3

Tyrepower Hornsby

HORNSBY
star star star star star_half

LATEST REVIEW

See all
star star star star star

"good reliable service and helpful staff"

Vladimir, Toyota Camry

NRMA Car Servicing Hornsby

HORNSBY
star star star star star_half

LATEST REVIEW

See all
star star star star star

Reception staff were very informative as to the service procedures and answered ...

Reception staff were very informative as to the service procedures and answered my questions with clear and concise recommendations. Service was completed to logbook requirements and the vehicle is running very smoothly as a result. The vehicle was received washed and vacuumed, ready to drive away. I will definitely be using NRMA MotorServe - Hornsby for my next service!

Read more

Geoff, Jeep Grand Cherokee

Ultra Tune Killara

KILLARA
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Had no idea I was booked in and needed to show them the booking information. Did...

Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.

Read more

Kim, Mazda 3

Pacific Auto Centre

THORNLEIGH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great communication and super smooth transaction. Could. It have been better. Lo...

Great communication and super smooth transaction. Could. It have been better. Loved it!

Read more

James, Suzuki Grand Vitara

NAS Automotives

THORNLEIGH
star star star star star

LATEST REVIEW

See all
star star star star star_border

The staff were very friendly and helpful. The work sheet asked for interior vacu...

The staff were very friendly and helpful. The work sheet asked for interior vacuum of car-but was not done-just a minor thing.

Read more

Richard, Citroen C4

North Shore Hi Tech

THORNLEIGH
star star star star star

LATEST REVIEW

See all
star star star star star

"Honest, reliable and friendly. No delays with return of my car."

Elisabeth, TOYOTA PRADO

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

See all
star star star star star

Thanks to auto guru I was able to find a great mechanic to service my car. I was...

Thanks to auto guru I was able to find a great mechanic to service my car. I was aware of some issues before the service but the mechanic had verified the issues they were able to start a bit earlier then the booked time and that told me what the problems where and what needed to be done first. Really good service from tyreright Toukley (argy tyre and service Toukley)

Read more

Hayden, Holden Commodore

Midas Chatswood

CHATSWOOD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Customer service was excellent, staff were very friendly and thorough"

Samantha, Mazda 3

NRMA Car Servicing Artarmon

ARTARMON
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Was ok, was not finished on time, told me It would be another 10 mins, wasnt rea...

Was ok, was not finished on time, told me It would be another 10 mins, wasnt ready for another 40 mins.

Read more

Rachel, Volkswagen Golf VII

Ells Auto Service Centre

RYDE
star star star star star_half

LATEST REVIEW

See all
star star star star star

"It was good service im happy with the service"

Vicky, Honda Civic

MB Automotive

GLADESVILLE
star star star star star

LATEST REVIEW

See all
star star star star star

I found Mark from MB Automotive to be very helpful and went out of his way to ex...

I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

Read more

David, Audi A1/A1 Sportback

Sydney Tyre Centre

RYDE
star star star star star

LATEST REVIEW

See all
star star star star star

A great service! Con was honest and up front about the work my car needed. As my...

A great service! Con was honest and up front about the work my car needed. As my first service away from the dealership I am blown away from the level of personal professional service I received! I will definitely be going back.

Read more

Giulia, Mazda 2

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

The young lady at the reception was rude and abrupt! Firstly she didn't have my ...

The young lady at the reception was rude and abrupt! Firstly she didn't have my booking in the system, so then we had to go through the process of recording it. I thought it may be just a bad day, so I shrugged it off, but she was no better when I went to collect the car today. She either needs to be trained in customer service or not be in a customer facing role.

Read more

Willoughby, Audi Q5

Hunter Holden Ryde

RYDE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Good service, rang me with any extras ans they came in less than quoted over the...

Good service, rang me with any extras ans they came in less than quoted over the phone.

Read more

Matthew, HOLDEN CALAIS

Ells Auto Carlingford

CARLINGFORD
star star star star star_half

LATEST REVIEW

See all
star star star star star

It was a good experience. The guys knew exactly wts the deal and fixed it up. Pe...

It was a good experience. The guys knew exactly wts the deal and fixed it up. Perfect 😬

Read more

Aaron, Honda Accord

West Ryde Mechanical Services

WEST RYDE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Rick has looked after my car for years now, always does a great job at a good pr...

Rick has looked after my car for years now, always does a great job at a good price. Wouldn't trust my car with anyone else.

Read more

Jeff, Honda Accord Euro

Midas West Ryde

WEST RYDE
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Good"

kevin, Nissan Patrol

Bridgestone Select Bondi

BONDI BEACH
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Very efficient, friendly, and on time"

Skander, Audi Q7

Rozelle Automotive

ROZELLE
star star star star star_half

LATEST REVIEW

See all
star star star star star

they guys were really friendly and make me understand about the current car stat...

they guys were really friendly and make me understand about the current car status

Read more

Ankur, TOYOTA CAMRY

Goodyear Autocare Rozelle

ROZELLE
star star star star star

LATEST REVIEW

See all
star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Autotech Worldsquare

SYDNEY CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Very over priced. I was quoted $650 to do new rear brake pads and discs and then...

Very over priced. I was quoted $650 to do new rear brake pads and discs and then got a quote at Midas for $370. I obviously went with Midas. The CBD location obviously puts the prices up a lot. Great service and Darren was great but prices were too high.

Read more

Dave, Holden Cruze

Marjan Automotives

CASTLE HILL
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Fast, clear communication, friendly."

Jan, Nissan X-Trail

Grace Mechanic

MELROSE PARK
star star star star star

LATEST REVIEW

See all
star star star star star

"Car is running very well after service"

Jacqui, Volkswagen Golf

Rapid Auto Service Centre Pty Ltd

CASTLE HILL
star star star star star_half

LATEST REVIEW

See all
star star star star star

"My issue was quickly attended to and fixed on the spot."

Andrew, Nissan Dualis/Dualis+2

Midas Woollahra

WOOLLAHRA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very friendly staffs, excellent customer service and really great value!"

Simon, Toyota Hiace

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

See all
star star star star star

I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

Read more

Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Box Head mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Central Coast and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

Why call dozens of mechanics throughout Central Coast when you can find all your local Box Head mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Box Head mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Box Head. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661