Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Top mechanics in Central Coast

NRMA Car Servicing Gosford

GOSFORD
star star star star star

LATEST REVIEW

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star star star star star

First time user at this service centre, absolutely flawless did exactly what was...

First time user at this service centre, absolutely flawless did exactly what was stated aswellas a car wash and vacuum. Will be back again.

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Paul, Mitsubishi ASX

Express Lube Tuggerah

TUGGERAH
star star star star star_half

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star star star star star_border

"Good"

Bill, Mercedes-Benz Sprinter

Tyreright Toukley

TOUKLEY
star star star star star

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star star star star star

Thanks to auto guru I was able to find a great mechanic to service my car. I was...

Thanks to auto guru I was able to find a great mechanic to service my car. I was aware of some issues before the service but the mechanic had verified the issues they were able to start a bit earlier then the booked time and that told me what the problems where and what needed to be done first. Really good service from tyreright Toukley (argy tyre and service Toukley)

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Hayden, Holden Commodore

Express Lube Erina

ERINA
star star star star star

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star star star star star

"A very honest pink-slip inspection with no unnecessary extra costs. Thanks!"

George, Mazda 323/323F

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

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star star star star star

As per usual an efficient service, done within the allocated time so I didn't ha...

As per usual an efficient service, done within the allocated time so I didn't have to lose a day's work, no hidden costs and extra items that the major dealers always seem to recommend adding to your costs.

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Paul, MAZDA BT50

Smart Torque Automotive

MAITLAND
star star star star star

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star star star star star

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

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Catherine, JEEP COMPASS

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

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star star star star star_border

Fixed prices didn't notify Bridgestone about my service which they thankfully fi...

Fixed prices didn't notify Bridgestone about my service which they thankfully fitted my car in for a service.

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Amy, MAZDA 3

Recently requested quotes for Central Coast mechanics

Average quote price in Central Coast

$287.65

GOSFORD

BMW 5 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$573.45

GREEN POINT

BMW 1 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$468.79

ASHTONFIELD

BMW X3

TASKS QUOTED

Logbook Service - Condition Based Service

$465.30

ERINA

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$490.93

FERN BAY

BMW 5 Series

TASKS QUOTED

Basic Service

$205.42

EAST MAITLAND

BMW X3

TASKS QUOTED

Basic Service

$259.51

WADALBA

BMW 1 Series

TASKS QUOTED

Basic Service

$232.70

FERN BAY

BMW 5 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$416.59

ABERGLASSLYN

BMW Z4

TASKS QUOTED

Logbook Service - Condition Based Service

$361.80

HUNTERS HILL

BMW 1 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$516.66

KARIONG

BMW X3

TASKS QUOTED

Logbook Service - Condition Based Service

$462.86

ALISON

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$494.56

ABERGLASSLYN

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$540.24

ERINA

BMW X3

TASKS QUOTED

Logbook Service - Inspection I

$330.96

EAST GOSFORD

BMW 6 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$739.08

METFORD

BMW 3 Series

TASKS QUOTED

Basic Service

$261.21

ABERGLASSLYN

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$328.64

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Tyreright Tuggerah

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Wonderful staff, very quick service and all done to a high standard. Would highl...

Wonderful staff, very quick service and all done to a high standard. Would highly recommend.

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Whitney, Nissan Qashqai

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Darren, JEEP GRAND CHEROKEE

Bridgestone Service Centre Thornton

THORNTON
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Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

SBR Automotive Repairs

TUGGERAH
star star star star star

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Express Lube Cessnock

CESSNOCK
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"Great service we will be a return customer"

Kim, Hyundai i30

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Beacon Motors

LORN
star star star star star

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star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Express Lube WoyWoy

BLACKWALL
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Except for the fact that I booked my service online and on the day the mechanic ...

Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do

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Paul, Kia Cerato

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Oztech Motor Mechanics

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star star star star star_border

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Envy Automotive

TOUKLEY
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"Great service and very friendly and helpful"

David, Toyota Hilux

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Scott Forbes Automotive

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"Fast and efficient, wonderful staffs, highly recommend"

Matin, Hyundai Elantra

Rozelle Automotive

ROZELLE
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I have a major service in my car done at this shop and have no complaints. They ...

I have a major service in my car done at this shop and have no complaints. They do a professional service and the price is fair.

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Paulo, VOLKSWAGEN JETTA

North Side Auto Works

ARTARMON
star star star star star

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First time I serviced my car with Ken and he was very supportive, transparent an...

First time I serviced my car with Ken and he was very supportive, transparent and efficient. Really liked it!

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Karen, Jeep Patriot

Mastertouch Automotives

LEICHHARDT
star star star star star_half

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Absolutely fab customer service. Maurice was really lovely, great to deal with. ...

Absolutely fab customer service. Maurice was really lovely, great to deal with. Did a good job and even did a few extra checks at no charge. Free car wash and vacuum was also a great bonus - car is spotless! Would definitely go back here next time.

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Pippy, Toyota Yaris

NRMA Car Servicing Artarmon

ARTARMON
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"Brilliant customer service. Thank you!"

Jay, Kia Rio

Autotech Worldsquare

SYDNEY CBD
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Steve, Audi S5 Cabriolet

NRMA Car Servicing Marrickville

MARRICKVILLE
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Car was ready by 3pm as I requested and customer service was really good and lad...

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Mark, FIAT FREEMONT

Ells Auto Service Centre

RYDE
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"They were very professional and gave my car the best service possible. "

Stacey, TOYOTA RAV4

All Care Tyre & Automotive

LEICHHARDT
star star star star star_half

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Took me three mechanics to find one that was actually honest and didn't try and ...

Took me three mechanics to find one that was actually honest and didn't try and add any unnecessary services on. Will definitely be back. And car clean aswell. Great!

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Jessica, Holden Cruze

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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star star star star star

"Great customer service and great pricing."

Adam, Jeep Grand Cherokee

Midas Chatswood

CHATSWOOD
star star star star star_half

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star star star star star

They were on time, polite, easy to work and the communicated everything very wel...

They were on time, polite, easy to work and the communicated everything very well.

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Paul, Volkswagen Golf V

Midas Concord/Burwood

CONCORD
star star star star star_half

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"Car feels great, affordable service and nice guys."

Jack, Mitsubishi Lancer

NRMA Car Servicing Strathfield

STRATHFIELD SOUTH
star star star star star_border

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star star star star_border star_border

They rang me and said my car needed two replacement globes for brake and reverse...

They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!

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Simon, Honda Civic

Midas Cooks Hill

COOKS HILL
star star star star star

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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

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"Wonderful experience with mechanic and very friendly. Communication fantastic"

sharmaine, Holden Astra

Bridgestone Select Mayfield

MAYFIELD
star star star star star

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I would highly recommend this service. It was excellent value for money. The se...

I would highly recommend this service. It was excellent value for money. The service was impeccable and the staff very friendly and helpful.

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Alana, HOLDEN COMMODORE

Midas Haberfield

HABERFIELD
star star star star star

LATEST REVIEW

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star star star star star

Friendly staff who bends backward to help. The job was done professionally. Will...

Friendly staff who bends backward to help. The job was done professionally. Will return again for future car service.

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Kelvin, Toyota Corolla

West Ryde Mechanical Services

WEST RYDE
star star star star star_half

LATEST REVIEW

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star star star star star

Rick always does a great job at a great price. Been taking my cars here since mo...

Rick always does a great job at a great price. Been taking my cars here since moving to the area 3 years ago & wouldn't go anywhere else in the Ryde area.

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Jeffrey, Honda Accord

Grace Mechanic

MELROSE PARK
star star star star star

LATEST REVIEW

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star star star star star

"Professional Mechanic and trust service. Recommended."

Mark, Holden Commodore

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

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star star star star star_border

The service is good. The chrome end attachment on the exhaust pipe could not be ...

The service is good. The chrome end attachment on the exhaust pipe could not be fixed and that was dissappointing. Suggest that they have a list of preferred local exhaust repairers to refer to and in this way assist the customer to fix things they cannot do.

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Ivan, Nissan X-Trail

Midas West Ryde

WEST RYDE
star star star star star_border

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star star star star star

"Good"

kevin, Nissan Patrol

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

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star star star star star

I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

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Boudan, HONDA ACCORD

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

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Andrew, Holden Commodore

Doulman Automotive Services

AUBURN
star star star star star_half

LATEST REVIEW

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star star star star star

Would like to say as a first time customer using AutoGuru I am happy with the se...

Would like to say as a first time customer using AutoGuru I am happy with the service and the outcome that has lead me to Doulman workshop, extremely pleased with all the services, from friendly customer services from all the staff, very professional and I would definitely recommend Doulman workshop to anyone that is looking for A+ Customer Service and services. Very happy customer. Thank you Anne😊

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Anne, Holden Cruze

Jay Lee Motors Pty Ltd

ASHFIELD
star star star star star_half

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star star star star star

"Overall good work. "

Pagalavan, NISSAN PULSAR

Tyreright Glendale

GLENDALE
star star star star star

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star star star star star

"There staff were courteous and the service was completed promply."

lauren, Mazda 2

A1 Mechanical & Smash Repairs

MARRICKVILLE
star star star star star_half

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star star star star star

Couldn't be happier. This workshop is one of a few mechanic shops that don't act...

Couldn't be happier. This workshop is one of a few mechanic shops that don't actually try and rip you off! Plus the lady who took care of my car was so lovely and efficient. Definitely going back :)

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Bethany, Toyota Yaris

Leichhardt Automotive

LEICHHARDT
star star star star star_half

LATEST REVIEW

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star star star star star_border

Cost 3x the quote but required extra work due to leaking seals. They rang me and...

Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.

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Bill, Mercedes-Benz M-Class

Tyreright Alexandria

ALEXANDRIA
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service. Will definitely use them again."

David, Volkswagen Golf

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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star star star star star

"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

King Street Autos

MARRICKVILLE
star star star star star

LATEST REVIEW

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star star star star star

Peter and his team were hands on, efficient and very communicative. He not only ...

Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.

Read more

Rahul, Mazda 3

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

LATEST REVIEW

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star star star star star

"Really quick and easy service without any pushy sales tactics."

Emma, Holden Cruze

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star_border

Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

MB Automotive

GLADESVILLE
star star star star star

LATEST REVIEW

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star star star star star

I found Mark from MB Automotive to be very helpful and went out of his way to ex...

I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

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David, Audi A1/A1 Sportback

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

See all
star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

City European Automotive

ZETLAND
star star star star star

LATEST REVIEW

See all
star star star star star

They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

Ultra Tune Killara

KILLARA
star star star star_half star_border

LATEST REVIEW

See all
star star star star_border star_border

Had no idea I was booked in and needed to show them the booking information. Did...

Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.

Read more

Kim, Mazda 3

Goodyear Autocare Rozelle

ROZELLE
star star star star star

LATEST REVIEW

See all
star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

Read more

Kerri, Subaru Outback

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661