Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Asia mechanics in Central Coast

NRMA Car Servicing Gosford

GOSFORD
star star star star star

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star star star star star

"Good - always reasonably confident about good services at this workshop"

Rachelle, Holden Astra

Express Lube Tuggerah

TUGGERAH
star star star star star_half

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star star star star star

Excellent service, very friendly staff, this was a super easy wait for me, maybe...

Excellent service, very friendly staff, this was a super easy wait for me, maybe could do with some more seats

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Scott, MITSUBISHI PAJERO

Tyreright Toukley

TOUKLEY
star star star star star

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star star star star star

Excellent service a very good pricing. Even stayed back an hour to finish my ca...

Excellent service a very good pricing. Even stayed back an hour to finish my car repairs. Highly recommended

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Stephen, Subaru Forester

Express Lube Erina

ERINA
star star star star star

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star star star star star_border

Very professional. Jodie on desk was very accommodating and very good at her job...

Very professional. Jodie on desk was very accommodating and very good at her job. Thank you for your referral

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Wendy, Fiat Ducato

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

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star star star star star_border

I dropped my car off at 8.30 so I was hoping for a call to tell me when it was r...

I dropped my car off at 8.30 so I was hoping for a call to tell me when it was ready I rang them about 3.30 and it was still on the hoist. I was then told I needed 2 new tyres to pass rego, I was quoted $221 which of course jumped into the $400's which I wasn't quite ready for but happy with service thankyou

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Sue, Renault Megane II

Smart Torque Automotive

MAITLAND
star star star star star

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star star star star star

Absolutely amazing customer service. I had another issue with my car and they ke...

Absolutely amazing customer service. I had another issue with my car and they kept me updated on it the whole time and were happy to fix it while servicing my car. Will definitely be going back for my next service!

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Jade, Nissan Pulsar

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

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star star star star star

"Very friendly staff and great service"

Kylie, HONDA CR-V

Other Asia mechanics in Central Coast

Tyreright Tuggerah

TUGGERAH
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"Great service and great price"

Ashley, Jeep Compass

Cant's Motor Repairs

MAITLAND
star star star star star_half

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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

InGear Mechanical

TOMAGO
star star star star star

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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

Kariong Automotive

KARIONG
star star star star star

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star star star star star

"great people to deal with"

Darren, JEEP GRAND CHEROKEE

SBR Automotive Repairs

TUGGERAH
star star star star star

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star star star star star

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Express Lube WoyWoy

BLACKWALL
star star star star star

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Except for the fact that I booked my service online and on the day the mechanic ...

Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do

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Paul, Kia Cerato

Zack's Automotive

MUSWELLBROOK
star star star star star

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Beacon Motors

LORN
star star star star star

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star star star star star

"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Hi Tech Automotive

WOY WOY
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star star star star star

when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Scott Forbes Automotive

WALLSEND
star star star star star

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"Fast and efficient."

Chris, Holden Barina

North Side Auto Works

ARTARMON
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star star star star star

The guys at North Side Auto Works were incredibly friendly and polite, and made ...

The guys at North Side Auto Works were incredibly friendly and polite, and made me feel very comfortable with their expertise. They were quick, reliable and fast to call me to confirm if they could upgrade anything to the car before they did, so I didn't receive any 'hidden' costs on my final bill. Very impressed and will definitely be returning.

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Sam, Subaru Liberty

Rozelle Automotive

ROZELLE
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Car feels great after servicing: it's an older vehicle but the power has been la...

Car feels great after servicing: it's an older vehicle but the power has been largely restored to original levels. Have taken it here three times and they've done consistently high-quality work.

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Frances, Mazda 6

Mastertouch Automotives

LEICHHARDT
star star star star star_half

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Absolutely fab customer service. Maurice was really lovely, great to deal with. ...

Absolutely fab customer service. Maurice was really lovely, great to deal with. Did a good job and even did a few extra checks at no charge. Free car wash and vacuum was also a great bonus - car is spotless! Would definitely go back here next time.

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Pippy, Toyota Yaris

NRMA Car Servicing Artarmon

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"Friendly staff, everything done on time."

David, Toyota Prius

Autotech Worldsquare

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Good customer service. Emailed photos of reported issues and provided full expla...

Good customer service. Emailed photos of reported issues and provided full explanations of the work.

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Chris, Audi A3 Cabrio

All Care Tyre & Automotive

LEICHHARDT
star star star star star_half

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Excellent service completed ahead of time, very reasonably priced and honest exp...

Excellent service completed ahead of time, very reasonably priced and honest explanation as to what repairs were necessary as well as those which were not - Basically I did not feel as if I was being fleeced. Highly recommended.

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Alex, Nissan Pulsar

Ells Auto Service Centre

RYDE
star star star star star_half

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"Very friendly and patient. Good communication as well."

Daryl, Fiat 500/500C

Midas Chatswood

CHATSWOOD
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"Customer service was excellent, staff were very friendly and thorough"

Samantha, Mazda 3

NRMA Car Servicing Kotara

KOTARA
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The staff were very friendly and helpful. They serviced my car and finished the...

The staff were very friendly and helpful. They serviced my car and finished the work earlier than expected, which was great!

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Emma, Subaru Outback

Midas Concord/Burwood

CONCORD
star star star star star_half

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star star star star star_border

The workshop have a good first impression. They able to track down what is requi...

The workshop have a good first impression. They able to track down what is required for your car. Good customer service and not forcing you into anything. Will be back for my next service.

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Tan, Toyota Corolla

NRMA Car Servicing Strathfield

STRATHFIELD SOUTH
star star star star star_border

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star star star star_border star_border

They rang me and said my car needed two replacement globes for brake and reverse...

They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!

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Simon, Honda Civic

Midas Cooks Hill

COOKS HILL
star star star star star

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I would recommend Midas Cooks Hill to anyone who is looking for a logbook servic...

I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

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Helen, Kia Rio

Grace Mechanic

MELROSE PARK
star star star star star

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star star star star star

"Car is running very well after service"

Jacqui, Volkswagen Golf

Bridgestone Select Mayfield

MAYFIELD
star star star star star

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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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Jean, Hyundai Accent

Midas Haberfield

HABERFIELD
star star star star star

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star star star star star

Sam, the fellow that took care of my car was very friendly and explained all pro...

Sam, the fellow that took care of my car was very friendly and explained all problems with my car in a way I understood. Awesome service and I'm so pleased I'm booking in for tune up in a few weeks.

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Adele, HOLDEN COMMODORE

West Ryde Mechanical Services

WEST RYDE
star star star star star_half

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star star star star star

I'm happy with the service. They have given a good service and advice for future...

I'm happy with the service. They have given a good service and advice for future service.

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Rafiul, TOYOTA YARIS

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

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star star star star star_border

The service is good. The chrome end attachment on the exhaust pipe could not be ...

The service is good. The chrome end attachment on the exhaust pipe could not be fixed and that was dissappointing. Suggest that they have a list of preferred local exhaust repairers to refer to and in this way assist the customer to fix things they cannot do.

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Ivan, Nissan X-Trail

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

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Linda, Holden Epica

Midas West Ryde

WEST RYDE
star star star star star_border

LATEST REVIEW

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star star star star star

"Good"

kevin, Nissan Patrol

* Minimum service amounts apply

Midas Campsie

CAMPSIE
star star star star star_border

LATEST REVIEW

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star star star star star

It was a nice and friendly service, but the price they price for pink slip is hi...

It was a nice and friendly service, but the price they price for pink slip is higher than other service centres.

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Simon, Honda Civic

* Minimum service amounts apply

Tyreright Alexandria

ALEXANDRIA
star star star star star_half

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star star star star star

Workshop experience was just what my little car needed. Received great feedback ...

Workshop experience was just what my little car needed. Received great feedback from the mechanics.

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Sharon, Mitsubishi Colt CZC

Jay Lee Motors Pty Ltd

ASHFIELD
star star star star star_half

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star star star star star

Overall they did the job well and in the time they said they would. What more ca...

Overall they did the job well and in the time they said they would. What more can we ask!

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Gregory, VOLKSWAGEN GOLF

Tyreright Glendale

GLENDALE
star star star star star

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star star star star star

"There staff were courteous and the service was completed promply."

lauren, Mazda 2

A1 Mechanical & Smash Repairs

MARRICKVILLE
star star star star star_half

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star star star star star_border

"Work on the vehicle is not complete yet but so far all is good."

Jim, Suzuki Alto

Leichhardt Automotive

LEICHHARDT
star star star star star_half

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star star star star star_border

Cost 3x the quote but required extra work due to leaking seals. They rang me and...

Cost 3x the quote but required extra work due to leaking seals. They rang me and got approval first. Nice people, seems well run.

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Bill, Mercedes-Benz M-Class

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

King Street Autos

MARRICKVILLE
star star star star star

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star star star star star

Peter and his team were hands on, efficient and very communicative. He not only ...

Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.

Read more

Rahul, Mazda 3

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

Read more

Veera, Hyundai i30

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star

Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

Read more

Belinda, Holden Colorado

MB Automotive

GLADESVILLE
star star star star star

LATEST REVIEW

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star star star star star

Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of...

Having recently purchased a 3 year old Merc C250 I was keen to avoid the cost of dealer servicing however it was important to find a local service centre that had Mercedes Benz experience, factory diagnostic equipment, and a policy of using factory parts where possible. I was extremely happy to find these guys so close to home and with the Mercedes Benz experience etc that I was hoping for. MB did a great job and went about it in an efficient and friendly way. The cost was very reasonable and I will definitely be using them again. Many thanks!

Read more

Steve, MERCEDES C - CLASS

Ultra Tune Killara

KILLARA
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Had no idea I was booked in and needed to show them the booking information. Did...

Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.

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Kim, Mazda 3

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Goodyear Autocare Rozelle

ROZELLE
star star star star star

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star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

No deposit & interest free

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Questions? Speak with a Service Advisor
1300 655 661