Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Anambah open Saturday

Cant's Motor Repairs

MAITLAND
star star star star star_half

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Very happy with the service provided, professional, called when the car was avai...

Very happy with the service provided, professional, called when the car was available for pick-up, and provided a quote for brakes and belt to be replaced. Very helpful.

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Bernadette, MITSUBISHI TRITON

InGear Mechanical Mobile Mechanic

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"Service was carried out efficiently and technician was amiable."

Max, Holden Barina Spark

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

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Express Lube Cessnock

CESSNOCK
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"Great service we will be a return customer"

Kim, Hyundai i30

InGear Mechanical

TOMAGO
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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

Scott Forbes Automotive

WALLSEND
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"They were efficient polite and resonably priced"

Carly, Hyundai Tucson

Tyreright Glendale

GLENDALE
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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Bridgestone Select Mayfield

MAYFIELD
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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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Jean, Hyundai Accent

Broadmeadow Tyres & Service

BROADMEADOW
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"Wonderful. Easy to do and great service"

Kumari, Subaru Forester

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NRMA Car Servicing Kotara

KOTARA
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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

Ultimate Automotive

TORONTO
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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Tyreright Toronto

TORONTO
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very helpful with information. very efficient in their work. was a pleasant expe...

very helpful with information. very efficient in their work. was a pleasant experience

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John, Hyundai i40

Midas Cooks Hill

COOKS HILL
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Always great service at Midas Cooks Hill. The guys are quick, professional, frie...

Always great service at Midas Cooks Hill. The guys are quick, professional, friendly and get the job done. What's not to like?

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Richelle, TOYOTA RAV4

Belmont Automotive Service Centre

BELMONT
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"I get my car serviced by this workshop and find them very good and friendly"

Sarah, Mitsubishi Lancer

Tomaree Auto Electrics & Mechanical

SALAMANDER BAY
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"Outstanding, Friendly, Professional service. Thoroughly recommended."

Chris, Hyundai ix35

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Envy Automotive

TOUKLEY
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"Great service and very friendly and helpful"

David, Toyota Hilux

Tyreright Toukley

TOUKLEY
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Explained what they did and was done in a timely and efficient manner. I definit...

Explained what they did and was done in a timely and efficient manner. I definitely will be using them again

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Daniel, Holden Epica

Express Lube Tuggerah

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"Good"

Bill, Mercedes-Benz Sprinter

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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NRMA Car Servicing Gosford

GOSFORD
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Log book service seemed fine, but with the complimentary vacuum, only the front ...

Log book service seemed fine, but with the complimentary vacuum, only the front floor was done nowhere else.

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John, Toyota Kluger

Express Lube West Gosford

WEST GOSFORD
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"really friendly staff and a quick service time. Would definitely recommend."

Annika, Subaru Impreza

Nationwide Auto Service Centre West Gosford

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Have been bringing my BT50 work truck in since moving up the Coast, so now it's ...

Have been bringing my BT50 work truck in since moving up the Coast, so now it's just logical that any car I have goes straight to the team at West Gosford.

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Paul, Mitsubishi ASX

Express Lube Erina

ERINA
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Very impressed with the service i received at Express Lube Erina. Being a female...

Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back

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Michelle, Hyundai i20

Kariong Automotive

KARIONG
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"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

Express Lube WoyWoy

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"Excellent service with customer drop off"

Michael, Volkswagen Tiguan

Driveway Mobile Mechanics

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"On time, knowledgeable, no surprise charges and hassle free"

Alex, Mitsubishi Lancer

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Smart Torque Automotive

MAITLAND
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"Good service"

Robert, Mitsubishi Triton

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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Efficient, friendly, polite and economical. Very convenient to have car serviced...

Efficient, friendly, polite and economical. Very convenient to have car serviced at home. Would highly recommend

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Natalie and Graeme, Toyota RAV4

A & L Transmissions Centre

WALLSEND
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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Naomi, Holden Barina

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Emmet's Automotive

TERALBA
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"Emmet's Automotive is very professional and excellent service."

Gabby, Mazda CX-9

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

G S Mechanical Pty Ltd

WHITEBRIDGE
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"Really quick and easy service without any pushy sales tactics."

Emma, Holden Cruze

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

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Boudan, HONDA ACCORD

Oztech Motor Mechanics

TEA GARDENS
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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

Tyreright Tuggerah

TUGGERAH
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The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

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Graham, Citroen C3 Pluriel

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Hi Tech Automotive

WOY WOY
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"Did a great job. Simple as that"

Watipa, Holden Astra

KJ Motors Mona Vale

MONA VALE
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"Job well done."

Damien, Volvo V40

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Anambah, you can go ahead and secure your booking online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661