Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top mechanics in Central Coast

NRMA Car Servicing Gosford

GOSFORD
star star star star star

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star star star star star

"It all took place as they said, very professional outfit"

Wayne, Mazda BT-50

Express Lube Tuggerah

TUGGERAH
star star star star star_half

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star star star star star

I liked their approach. There were a couple of unnecessary things quoted and Exp...

I liked their approach. There were a couple of unnecessary things quoted and Express Lube did not charge for it. Very happy with their work.

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Charles, Mercedes-Benz Sprinter

Tyreright Toukley

TOUKLEY
star star star star star

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star star star star star

"Very friendly and professional 😊 will definitely be going back!"

Emily, Nissan Qashqai

Express Lube Erina

ERINA
star star star star star

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star star star star star

"A very honest pink-slip inspection with no unnecessary extra costs. Thanks!"

George, Mazda 323/323F

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

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star star star star star

"George was very helpful. Friendly staff. Excellent service "

Jodie, Hyundai Santa Fe

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

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star star star star star

As per usual an efficient service, done within the allocated time so I didn't ha...

As per usual an efficient service, done within the allocated time so I didn't have to lose a day's work, no hidden costs and extra items that the major dealers always seem to recommend adding to your costs.

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Paul, MAZDA BT50

Smart Torque Automotive

MAITLAND
star star star star star

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star star star star star

"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

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star star star star star

Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

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Robert, TOYOTA PRADO

Recently requested quotes for Central Coast mechanics

Average quote price in Central Coast

$287.65

ASHTONFIELD

Alfa Romeo 159

TASKS QUOTED

Logbook Service - 120000 kms / any months

$819.50

GOSFORD

Alfa Romeo MiTo

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$574.39

Other mechanics in Central Coast

Tyreright Tuggerah

TUGGERAH
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Wonderful staff, very quick service and all done to a high standard. Would highl...

Wonderful staff, very quick service and all done to a high standard. Would highly recommend.

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Whitney, Nissan Qashqai

Cant's Motor Repairs

MAITLAND
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star star star star star

"Excellent "

Wayne, HOLDEN COMMODORE

InGear Mechanical

TOMAGO
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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Kariong Automotive

KARIONG
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"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Bridgestone Service Centre Thornton

THORNTON
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star star star star star

Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

SBR Automotive Repairs

TUGGERAH
star star star star star

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Express Lube Cessnock

CESSNOCK
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star star star star star

"Great service we will be a return customer"

Kim, Hyundai i30

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Express Lube WoyWoy

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"Prompt efficient service provided."

Ray, Mitsubishi Outlander

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Envy Automotive

TOUKLEY
star star star star star

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"Great service and very friendly and helpful"

David, Toyota Hilux

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Scott Forbes Automotive

WALLSEND
star star star star star

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"Fast and efficient, wonderful staffs, highly recommend"

Matin, Hyundai Elantra

Rozelle Automotive

ROZELLE
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"Great guys and did the job on time at good rates."

Michael, Toyota Corolla

North Side Auto Works

ARTARMON
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star star star star_border star_border

Although cheaper than my local Mazda dealership, but didn’t valet the car like t...

Although cheaper than my local Mazda dealership, but didn’t valet the car like they do at the dealership, and I had to call them to find out if the car was ready for pick up. Also I believe they charged me $10 more than I was quoted.

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Matt, Mazda 3

Mastertouch Automotives

LEICHHARDT
star star star star star_half

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star star star star star

Absolutely fab customer service. Maurice was really lovely, great to deal with. ...

Absolutely fab customer service. Maurice was really lovely, great to deal with. Did a good job and even did a few extra checks at no charge. Free car wash and vacuum was also a great bonus - car is spotless! Would definitely go back here next time.

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Pippy, Toyota Yaris

NRMA Car Servicing Artarmon

ARTARMON
star star star star star_border

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"Very professional and great job done."

Jacqueline, Honda Jazz

Autotech Worldsquare

SYDNEY CBD
star star star star star_half

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Booked online and guys emailed and called to discuss every aspect work that they...

Booked online and guys emailed and called to discuss every aspect work that they recommended, provided options and quoted each. Took time to answer my questions and at all times treated me with courtesy and respect. I really appreciate not being talked down to simply because I'm not a car buff. Also gave car a complimentary wash before I picked it up.

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Edei, HONDA CR-V

NRMA Car Servicing Marrickville

MARRICKVILLE
star star star star star_border

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Car was ready by 3pm as I requested and customer service was really good and lad...

Car was ready by 3pm as I requested and customer service was really good and lady on desk was very helpful. Will recommend and come back

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Mark, FIAT FREEMONT

Ells Auto Service Centre

RYDE
star star star star star_half

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star star star star star

I had a great service with Ells Auto Service Centre. They did everything on time...

I had a great service with Ells Auto Service Centre. They did everything on time. I will definitely will go back

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Manuel, Kia Rio

All Care Tyre & Automotive

LEICHHARDT
star star star star star_half

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"Very professional and friendly service. Highly recommend!"

Karen, Mazda 2

NRMA Car Servicing Kotara

KOTARA
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star star star star star_border

The staff were very friendly and helpful. They serviced my car and finished the...

The staff were very friendly and helpful. They serviced my car and finished the work earlier than expected, which was great!

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Emma, Subaru Outback

Midas Chatswood

CHATSWOOD
star star star star star_half

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They were on time, polite, easy to work and the communicated everything very wel...

They were on time, polite, easy to work and the communicated everything very well.

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Paul, Volkswagen Golf V

Midas Concord/Burwood

CONCORD
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The workshop have a good first impression. They able to track down what is requi...

The workshop have a good first impression. They able to track down what is required for your car. Good customer service and not forcing you into anything. Will be back for my next service.

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Tan, Toyota Corolla

NRMA Car Servicing Strathfield

STRATHFIELD SOUTH
star star star star star_border

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They rang me and said my car needed two replacement globes for brake and reverse...

They rang me and said my car needed two replacement globes for brake and reverse light. When I checked those lights after I picked up my car, they are all in working condition. Not sure they were trying to rip the customers off!

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Simon, Honda Civic

Midas Cooks Hill

COOKS HILL
star star star star star

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I would recommend Midas Cooks Hill to anyone who is looking for a logbook servic...

I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

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Helen, Kia Rio

Bridgestone Select Mayfield

MAYFIELD
star star star star star

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star star star star star

"All went well. No surprises with the bill."

Archie, Mazda CX-7

Midas Haberfield

HABERFIELD
star star star star star

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star star star star star

Sam, the fellow that took care of my car was very friendly and explained all pro...

Sam, the fellow that took care of my car was very friendly and explained all problems with my car in a way I understood. Awesome service and I'm so pleased I'm booking in for tune up in a few weeks.

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Adele, HOLDEN COMMODORE

West Ryde Mechanical Services

WEST RYDE
star star star star star_half

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star star star star star

I'm happy with the service. They have given a good service and advice for future...

I'm happy with the service. They have given a good service and advice for future service.

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Rafiul, TOYOTA YARIS

Grace Mechanic

MELROSE PARK
star star star star star

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star star star star star

"Professional Mechanic and trust service. Recommended."

Mark, Holden Commodore

NRMA Car Servicing Gladesville

GLADESVILLE
star star star star star_border

LATEST REVIEW

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star star star star star_border

The service is good. The chrome end attachment on the exhaust pipe could not be ...

The service is good. The chrome end attachment on the exhaust pipe could not be fixed and that was dissappointing. Suggest that they have a list of preferred local exhaust repairers to refer to and in this way assist the customer to fix things they cannot do.

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Ivan, Nissan X-Trail

Midas West Ryde

WEST RYDE
star star star star star_border

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star star star star star

"Good"

kevin, Nissan Patrol

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

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star star star star star

I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

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Boudan, HONDA ACCORD

Doulman Automotive Services

AUBURN
star star star star star_half

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star star star star star

I was very pleased with the friendly staff.. and service .. particularly pick up...

I was very pleased with the friendly staff.. and service .. particularly pick up and drop off for mum like me.. also they explained me about the future maintainance of the car.. everything was smooth and on time. Will surely go there again for my next service.

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Bhumika, Honda Jazz

Midas Campsie

CAMPSIE
star star star star star_border

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star star star star_border star_border

9 months ago, Midas Campsie did a major log book service to my car (Change spark...

9 months ago, Midas Campsie did a major log book service to my car (Change spark plug for 6 cylinder including change brake fluid, oil etc), I was satisfied with the service so I went to see them again for a regular log book service (after travelling 12,000km) this May 2017, I left my car there and they said they will call me after few hours. They called me and said that my brake fluid is dirty and need changing, apart from that, they also said that I need to change the wiper blade and some other things that including wheel alignment. I then looked at the check list of the things they did 9 months ago during the major log book service and guess what? It was mentioned there that they have changed the brake fluid and also the wiper blades, I can understand the wiper blades that could be bad (but it was still good when I checked it) but my main concern is the brake fluid that they said it's and need to be flushed replaced again while according to them was changed 9 months ago. There are only 3 possibilities, 1) they did not really changed the brake fluid 9 month ago and said they did 2) it wasn't really dirty and they just want me to pay extra 3) that they changed the brake fluid 9 months ago and that the brake fluid is now really become dirty. I will replace the brake fluid today and see if it will become dirty after 12,000km. but overall rating for Midas is OK

Read more

Rolly, Toyota Aurion

Jay Lee Motors Pty Ltd

ASHFIELD
star star star star star_half

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star star star star star

Great mechanic, he informed me of all the necessary repairs before commencing an...

Great mechanic, he informed me of all the necessary repairs before commencing and very friendly.

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Natalie, Mitsubishi Nimbus

Tyreright Glendale

GLENDALE
star star star star star

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star star star star star

"Ontime and friendly staff."

Mattin, Hyundai Elantra

A1 Mechanical & Smash Repairs

MARRICKVILLE
star star star star star_half

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star star star star star

Customer service that took time to understand the type of service I needed. I fe...

Customer service that took time to understand the type of service I needed. I felt like my car was in good hands.

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Alan, Nissan X-Trail

Leichhardt Automotive

LEICHHARDT
star star star star star_half

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star star star star star

Convenient location close to city, with shopping centre nearby to spend time whe...

Convenient location close to city, with shopping centre nearby to spend time when waiting. Open Saturdays for those that don't have time during weekdays. Nice staff, great communication.

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Xiaofei, MITSUBISHI LANCER

Tyreright Alexandria

ALEXANDRIA
star star star star star_half

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star star star star star_border

Basic service took 2.5hrs Good service but the mechanics forced me into buying o...

Basic service took 2.5hrs Good service but the mechanics forced me into buying other services Would not let me leave the workshop forced me into buying tyres Safety in mind but would not accept my decision

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Dom, Peugeot 308

Ultimate Automotive

TORONTO
star star star star star

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star star star star star

"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

King Street Autos

MARRICKVILLE
star star star star star

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star star star star star

Peter and his team were hands on, efficient and very communicative. He not only ...

Peter and his team were hands on, efficient and very communicative. He not only heeded to small request but ensured the job was completed on time. Will definitely recommend Kings Street auto and will surely get my next service done here.

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Rahul, Mazda 3

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

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star star star star star

Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

Read more

Veera, Hyundai i30

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

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star star star star star

Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

MB Automotive

GLADESVILLE
star star star star star

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star star star star star

I found Mark from MB Automotive to be very helpful and went out of his way to ex...

I found Mark from MB Automotive to be very helpful and went out of his way to explaining what my major service involved as well as dropping me off at work. I would definitely have my car serviced there again David

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David, Audi A1/A1 Sportback

Emmet's Automotive

TERALBA
star star star star star

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star star star star star

"No problems. Quick service and job well done."

David, Jeep Grand Cherokee

BP Penoil

LISMORE CBD
star star star star_border star_border

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

City European Automotive

ZETLAND
star star star star star

LATEST REVIEW

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star star star star star

They were fantastic. Very lovely and went the extra mile to make sure I had ever...

They were fantastic. Very lovely and went the extra mile to make sure I had everything I needed. Highly recommended.

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Cameron, Audi A4 quattro

Ultra Tune Killara

KILLARA
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

Had no idea I was booked in and needed to show them the booking information. Did...

Had no idea I was booked in and needed to show them the booking information. Did honour the booking. Didn't have car cleaning or loan car facilities and not offered regather dispite it being an item on the booking. Did complete the service at a great price.

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Kim, Mazda 3

Goodyear Autocare Rozelle

ROZELLE
star star star star star

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star star star star star

"Very professional. All so easy to deal with in every way."

Glenn, Mazda 3

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

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