Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Compare Central Coast mechanics and book your car service online

Whatever part of the Central Coast area you're in, from Gosford to Woy Woy to Erina, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Nationwide Auto Service Centre West Gosford image
Nationwide Auto Service Centre West Gosford image
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Nationwide Auto Service Centre West Gosford

4.9 - 12 reviews

5 / 401 Manns Road, West Gosford

"I knew the air filter housing was Not properly locked by the previous mechanic who service my car. T..."

"I knew the air filter housing was Not properly locked by the previous mechanic who service my car. The owner told me wheni picked up my car that it was not closed properly. I knew then he properly checked all corners of the engine coz the clips of the housing were hidden behind the housing. Engine was running smoother after service"

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Mazda CX-5

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Express Lube Tuggerah image
Express Lube Tuggerah image
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Express Lube Tuggerah

4.8 - 11 reviews

166 Pacific Highway, Tuggerah

"A trouble free experience, all the staff were great, serviced the car well & passed on some advice o..."

"A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)"

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MITSUBISHI PAJERO

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Oztech Motor Mechanics image
Oztech Motor Mechanics image
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Oztech Motor Mechanics

4.0 - 2 reviews

9 Yandala Street, Tea Gardens

"Good feedback but would like to have been rung to sort the problem rather than to go back later for..."

"Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then"

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PEUGEOT 4007

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Express Lube WoyWoy image
Express Lube WoyWoy image
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Express Lube WoyWoy

5.0 - 2 reviews

56 Memorial Avenue, Blackwall

"Except for the fact that I booked my service online and on the day the mechanic didn't know what ser..."

"Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do"

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Kia Cerato

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Zack's Automotive image
Zack's Automotive image
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Zack's Automotive

5.0 - 2 reviews

29-33 Market Lane, Muswellbrook

"I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on g..."

"I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!"

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NISSAN X-TRAIL

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Full T&Cs here

Average rating

4.8 - 148 reviews

Latest review in Central Coast

Mercedes-Benz Sprinter

I liked their approach. There were a couple of unnecessary things quoted and Express Lube did not charge for it. Very happy with their work.

Reviewed by C. on November 30

Last 5 quotes in Central Coast

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