Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Ballina open Saturday

My Mechanic

BALLINA
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Efficient service, very helpful and great advice. We will definitely use My Mech...

Efficient service, very helpful and great advice. We will definitely use My Mechanic again.

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Annemarie, Jeep Grand Cherokee

Rod Bryant Mechanical Repairs

BLAKEBROOK
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Seamus, Peugeot 4007

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"Everything was done very well, highly recommend thanks"

Tony, Mitsubishi Outlander

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"Fast, informative service, the free drop off is a nice touch. Thank you!"

Natalie, Mazda 3

Tyrepower Varsity Lakes

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Everything appears ok. Courteous service. Work completed in good time. Would use...

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Barry, Honda Accord

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I am so so happy with the service of my car from Nick. He is a totally trustful ...

I am so so happy with the service of my car from Nick. He is a totally trustful professional - no hidden costs or agendas to extract more money out of me - only basic window wipers needed changing. His appraisal of future costs was totally realistic and helped to budget for the future possible work on my 17 year old car. Thank you! definitely will request for Nick again.

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Anni, Mercedes-Benz A-Class

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Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log b...

Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log book service without any worries. I would recommend people to go through the same company as he was easy to contact, to discuss options of location and how to gain access to the car and how to fix up the invoice thereafter. P.S. thanks for fixing the extra bits and pieces on my car at the same time! Much appreciated :)

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Annabel, TOYOTA YARIS

Midas Burleigh Heads

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Michael, Hyundai i30

Customers love our Ballina mechanics

2013 Mitsubishi ASX image

Ferdy B

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Drive In Tune BALLINA

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Very honest and reliable down to earth service. Good one Drive in Tune!!

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Joe Z

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Annemarie N

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Efficient service, very helpful and great advice. We will definitely use My Mechanic again.

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Greg M

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Adam seemed to give a little extra care

Recently requested quotes for Ballina mechanics

Average quote price in Ballina

$505.62

BALLINA CBD

Hyundai i30

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$454.02

BALLINA CBD

Volkswagen Polo

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$491.39

BALLINA

Hyundai Sonata/Sonica

TASKS QUOTED

Logbook Service - 300000 kms / 240 months

$464.40

BALLINA

Mitsubishi Express Van

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Basic Service

$180.25

BALLINA CBD

Ford Focus

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$425.05

BALLINA CBD

Toyota Kluger

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$496.93

BALLINA CBD

Volkswagen Golf

TASKS QUOTED

Basic Service

$231.31

BALLINA CBD

Fiat 500/500C

TASKS QUOTED

Basic Service

$220.00

No deposit & interest free

BOOK NOW, PAY LATER

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Varsity Lakes Mechanical

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Venkata, Volkswagen Jetta

Bentley Auto Repairs

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The service was very good and the advice given for needed repairs was helpful. T...

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Ross, Ford Falcon

Goodyear Autocare Southport

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Did a comprehensive service and safety check. Pointed out potential future probl...

Did a comprehensive service and safety check. Pointed out potential future problems and problems that should be attended in the near future. There was no pressure to carry out future work and the couple of minor additions they carried out were only done after getting my go-ahead. I would happily recommend them.

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Gavin, HYUNDAI EXCEL

Automotive Central

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The log book had not been filled in after the service. Fortunately I checked be...

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Currumbin Radiators Mechanical and Air Conditioning

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Daniel, Volkswagen Golf VI

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"Happy with the service, will go back again."

Nicole, Hyundai i20

Redline EFI & Mechanical

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Love the guys - so helpful, informative, and friendly. I will definitely book my...

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Lynette, Holden Cruze

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About Auto Care

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Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

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Lori, Hyundai Getz

Brenlee Motors

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"Excellent service, fast and great communication. I love it."

Rungthip, Mazda 3

A1 Service Centre

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Three features were exactly what I would expect from a service centre. 1. Effici...

Three features were exactly what I would expect from a service centre. 1. Efficient reception at initial delivery of vehicle 2. Ongoing updates during service 3. Detailed explanation at pick-up.

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Steve, Mercedes-Benz Sprinter

Autoace Automotive

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Pretty quick and he rang to ask if I wanted something else down before he went a...

Pretty quick and he rang to ask if I wanted something else down before he went and did it which was really nice.

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Charley, Mini Coupe

Currumbin Steering

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

Freezebreeze Air Con and Mechanical

BURLEIGH HEADS
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"Good service, good price. I've already recommended them to the family."

Rowan, Holden Commodore

Elanora Mobile Mechanic

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

On time and efficient. Didn't pay a cent more than the fixed price and, knowing there would be additional things needing to be done, we were given a list of these at the end of the service. Would highly recommend.

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Lucy, MAZDA Mazda3

Thortos Mobile Mechanics

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Mr Motor

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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661