Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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5 stars as always. Can trust these guys to always be straight when it comes to g...

5 stars as always. Can trust these guys to always be straight when it comes to giving you a breakdown of what repairs are required and when.

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Damian, Ford Focus

ABS Molonglo

FYSHWICK
star star star star star

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Tony was very honest and straight forward with my service. Will recommend and us...

Tony was very honest and straight forward with my service. Will recommend and use his services next time. Cheers

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Alex, MITSUBISHI TRITON

5A Mechanical Repair

FYSHWICK
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Excellent services from Mario. He went above and beyond to get my car investigat...

Excellent services from Mario. He went above and beyond to get my car investigated and helped me to work out the steps forward. He is good value mechanic offered services much more than he charges for. He offered a courtesy car while my car was being serviced without even charge for it. Highly recommended and will definitely come back.

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Sean, Mercedes-Benz C-Class

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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NRMA provide good customer service, pickup & dropoff and a detailed report for the car that was also explained. The free car wash was a bonus.

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Bruce, Mitsubishi Lancer

Ultra Tune Phillip

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"Honest and serious about creating long term custom."

Danny, Nissan Navara/Pick-up

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I dont really understand that much about cars and the people there worked really...

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Jennifer, BMW 318i

GenTech Automotive & Performance Centre

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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

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Caitlin, Mitsubishi Mirage

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Alicia, MAZDA 2

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Scott, MITSUBISHI OUTLANDER

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Ilias, TOYOTA COROLLA

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Anne-Marie, Toyota Yaris

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Causeway mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Canberra and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

Using AutoGuru to find a local Causeway mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in Canberra you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Causeway mechanics for the best upfront price and easily book online.

Don't forget you can also compare and book local mobile mechanics in Causeway through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Causeway have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661