Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

Felt very comfortable with Greg the mechanic. They organised pick up and drop of...

Felt very comfortable with Greg the mechanic. They organised pick up and drop off which was super helpful. Will definitely return.

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Pip, Subaru Forester

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

My vehicle was booked for a 60,000 logbook service, however I strongly suspect t...

My vehicle was booked for a 60,000 logbook service, however I strongly suspect that many, if any checks were NOT carried out. I base this opinion on the fact that the rubber wiper blade at rear was missing and was not commented on, neither was the fact that both front and rear brakes are getting low. I expected a written report indicating what needed attention, as I have always had from other workshops. Needless to say that I won't be using this workshop again.

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Lindsay, Hyundai Santa Fe

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

LATEST REVIEW

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star star star star star

I dont really understand that much about cars and the people there worked really...

I dont really understand that much about cars and the people there worked really hard to make sure I knew what i needed done with my car and that i was comfortable with all of the decisions and costs! they also encouraged me to return with discounts on return customers!

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Jennifer, BMW 318i

Ultra Tune Belconnen

BELCONNEN
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Very nice, charged less than quoted over phone. Refused to charge for whee alig...

Very nice, charged less than quoted over phone. Refused to charge for whee alignment when they found it unnecessary.

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Aiden, Toyota 86

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

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star star star star star

Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Recently requested quotes for Black Mountain mechanics

Average quote price in Canberra

$562.21

Toyota Yaris

TASKS QUOTED

Basic Service

$227.58

No deposit & interest free

BOOK NOW, PAY LATER

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N & D Auto Services Pty Ltd

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Service was done as expected and they cleaned the car as well. Will recommend to...

Service was done as expected and they cleaned the car as well. Will recommend to anyone without any hesitation!

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Rasika, TOYOTA CAMRY

Goodyear Autocare Fyshwick

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The workshop mechanics were transparent, didn't try to upsale anything and charg...

The workshop mechanics were transparent, didn't try to upsale anything and charged me what they had quoted. Also explained the service they had done upon picking up the car. Further, pickup-drop off service was awesome. Even though they provide service within 5km, my home was about 6.5 km away and didn't have any issues. I would definitely recommend to go there again.

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Parth, Toyota Kluger

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"Hassle free. Fast and good price. Good communication."

Justin, Toyota Prius

5A Mechanical Repair

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George was able to pinpoint the problem with my car, explain what needed to be i...

George was able to pinpoint the problem with my car, explain what needed to be in detail and was able to carry out the repair in a timely manner. My car is running like new again. I have no hesitation in recommending 5A Mechanical Repairs and will definitely be using their services again in future.

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Maria, Honda Accord Euro

Ultra Tune Phillip

PHILLIP
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They dropped me home, picked me up when the car was done, and even fixed my numb...

They dropped me home, picked me up when the car was done, and even fixed my number plate light for free. Good guys! I highly recommend them :-)

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Tabitha, Toyota Camry

Paul Whyte Automotive

GUNGAHLIN
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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

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GREENWAY
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"Pleasant service, with peace of mind. Thanks!"

Abhilash, JEEP GRAND CHEROKEE

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

Mechanika Motors

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Crofty's Auto & Tyres

SOUTH NOWRA
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"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

SWIFT Service Centre

WAGGA WAGGA CBD
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Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

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Simmone, Holden Commodore

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WAGGA WAGGA CBD
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"Good service, very professional, good advice."

joel, Nissan Patrol

Illawarra Car Service Centre

OAK FLATS
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I had my car serviced yesterday. Brad, the owner, personally took care of me. He...

I had my car serviced yesterday. Brad, the owner, personally took care of me. He came out of the workshop to welcome me when I pulled up, drove me to work, serviced (and washed!) my car then came and picked me up when it was done. Fast service, great commentary about the car in general and its condition - which was great to hear since I only bought it a few months ago and was hoping there were no hidden problems. I have no hesitation in going back there again and recommending to my friends that they also book their cars in for service there.

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Kim, Mitsubishi Lancer

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Luke, Mazda BT-50

Ultra Tune Albion Park

ALBION PARK RAIL
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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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Dropped me off at home and picked me up when car was ready, good price and good ...

Dropped me off at home and picked me up when car was ready, good price and good service.

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Benjamin, SUZUKI GRAND VITARA

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WOLLONGONG CBD
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Very good very happy with the service and counter staff will definitely be going...

Very good very happy with the service and counter staff will definitely be going back as well as my wife and children

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Darren, Jeep Compass

AutoStop Service Centre

NORTH WOLLONGONG
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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Illawarra Truck and Car Centre

FERNHILL
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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

CORRIMAL
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"Friendly and quick service. Corrimal autotune recommended!"

Josh, Ford Econovan

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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"Fantastic service once again! A trustworthy and efficient mechanic."

Kate, Hyundai Tucson

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Nitesh, Toyota Camry

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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

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Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Ultra Tune Ingleburn

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"Sam and team are great, and definitely will be utilizing them again"

June, Chrysler Grand Voyager

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Penrith Tyres & Mechanical Repairs

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The booking service was excellent. Rachel has a warm and obliging manner, and w...

The booking service was excellent. Rachel has a warm and obliging manner, and was helpful and efficient. The people in the workshop were very efficient. They were proactive about the work which should be done on the car, and I knew exactly where I stood about their charges.

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Susan, HYUNDAI GETZ

Quick Stop Automotives

PRESTONS
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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

CARTWRIGHT
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

Hyper Coatings and Automotive

JAMISONTOWN
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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Springwood Tyre Service

VALLEY HEIGHTS
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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

Production Automotive

JAMISONTOWN
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"Excellent service and friendly staff"

Dave, DODGE NITRO

ABS Wodonga

WODONGA CBD
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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

NRMA Car Servicing Penrith

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"Very kind and helpful. Thanks Gary."

Gayle, Suzuki Swift

A1 Mechanical & Exhaust

ORANGE
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The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Penrith Car Service

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Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

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Mathew, Nissan Tiida

Liverpool Autocare

LIVERPOOL
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"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

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Arrived on time and they were ready. They drove me to work. Several hours later ...

Arrived on time and they were ready. They drove me to work. Several hours later I received call that car was ready and they were coming to pick me up. Overall a good experience.

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Sinsook, Hyundai Getz

NRMA Mobile Car Servicing Wollongong

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Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Wo...

Awesome, Exciting, Mobile Service! Excellent, Quality Parts, Great Mechanical Work and Customer Service Provided!

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Elvis, Honda Civic

Mechanic 2 You

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Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

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Only there for approximately 30 minutes and the invoice doesn't actually say wha...

Only there for approximately 30 minutes and the invoice doesn't actually say what was done, just says log book service and not what they checked/reviewed.

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Lisa, Ford Falcon

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in Canberra so we can find you a Black Mountain mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Black Mountain area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Canberra, we’ll find you the best mechanic for the job.

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Black Mountain mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Black Mountain. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661