Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Canberra Asia mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top Asia mechanics in Canberra

The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

They seemed quite good - told me what they’d worked, and what would need work on...

They seemed quite good - told me what they’d worked, and what would need work on in the future. No issues in the slightest, and reasonably priced.

Read more

Eamonn, Toyota Landcruiser

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

They were very helpful with all aspects of the car service will deal with them a...

They were very helpful with all aspects of the car service will deal with them again

Read more

Kenneth, Mazda 3

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star star

The price was exactly as quoted and very flexible with drop off and collection. ...

The price was exactly as quoted and very flexible with drop off and collection. The only set back was the lack of parking availability within close proximity to the business.

Read more

Shell, Holden Barina/Barina Classic

Ultra Tune Phillip

PHILLIP
star star star star star_half

LATEST REVIEW

See all
star star star star star

"I was very impressed with the service. It was efficient and reasonably priced. "

Sophie, Volkswagen Passat

NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very happy with NRMA service department at Tuggeranong branch. Customer service ...

Very happy with NRMA service department at Tuggeranong branch. Customer service was exceptional cannot fault! They guaranteed their workmanship and they delivered!. Will come back!!!. To NRMA service department at Tuggeranong branch - we THANK YOU!

Read more

Peggy, Saab 9-3

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Good year guys were amazing"

Pushpesh, Audi Q7

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

See all
star star star star star

So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

Read more

Michelle, Mitsubishi Lancer

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Ultra Tune Belconnen did a great job. Timely, and very helpfulful. Cheers"

Steve, Mitsubishi Lancer

Other Asia mechanics in Canberra

5A Mechanical Repair

FYSHWICK
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

The issue I informed the mechanic about wasn’t repaired despite it costing for a...

The issue I informed the mechanic about wasn’t repaired despite it costing for an engine flush which didn’t resolve the issue

Read more

Con, Holden Commodore

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

See all
star star star star star

Great communication. Mechanic servicing on my car called to advise of extra work...

Great communication. Mechanic servicing on my car called to advise of extra work required and asked if I wanted to proceed. Mechanic also called again later that day once the service was finished. Friendly staff and easy to find location also.

Read more

Joshua, Hyundai Santa Fe

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

"Excellent"

prem, Honda Jazz

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

See all
star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Ultra Tune Ingleburn

INGLEBURN
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great and polite service from Sam at Ingleburn. Would reccommend to anyone for ...

Great and polite service from Sam at Ingleburn. Would reccommend to anyone for car service.

Read more

Geoffry, Ford Ranger

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

The owner George spent time with me, and fully explained the service, and genera...

The owner George spent time with me, and fully explained the service, and general chit chat. Seems to be a really decent bloke, and explained his wife and 3 sons work there. I asked about the oil used, and he said he only uses Penrite. To complete the service, he washed the engine bay, and blackened the tyres. More than happy!

Read more

leigh, Toyota Landcruiser/Prado

NRMA Car Servicing Liverpool

LIVERPOOL
star star star star star_border

LATEST REVIEW

See all
star star star star star

"Friendly quick service. No hassle and they did all the work that was expexted"

Vernon, Toyota Yaris

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price fr...

Very happy with my 10k service from NRMA Penrith. Saved $400 off quoted price from dealership :) Booked husbands car in also as I was so happy.

Read more

Annette, Audi Q3

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

LATEST REVIEW

See all
star star star star star

Did a thorough 60K service and told me exactly what was replaced. Nice and fast ...

Did a thorough 60K service and told me exactly what was replaced. Nice and fast too.

Read more

Danee, Hyundai ix35

NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

A great experience from dropping the car off at arranged time, friendly service ...

A great experience from dropping the car off at arranged time, friendly service from the counter, they obviously know about good customer service. The workshop was extremely clean. They called when they said they would, and my car was serviced efficiently and hassle-free.

Read more

Nathan, HONDA ACCORD

Bridgestone Select Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

See all
star star star star star

Professional staff, good service with free road side assistance for 6 months. Hi...

Professional staff, good service with free road side assistance for 6 months. Highly recommended!

Read more

John, NISSAN DUALIS

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Quick, informative, friendly"

Reece, TOYOTA COROLLA

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very quick and fast service,Staff are very helpful"

Shaun, Mazda CX-5

Cougar Automotive

OAK FLATS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Quick service and affordable compared to everyone else."

Birgit, TOYOTA RAV4

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

Ultra Tune Corrimal

CORRIMAL
star star star star star

LATEST REVIEW

See all
star star star star star

Great customer service and first mechanic who hasn't tried to rip me off! Will d...

Great customer service and first mechanic who hasn't tried to rip me off! Will definitely be going back!

Read more

Sara, Holden Barina Spark

Penrith Car Service

PENRITH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Friendly service, no surprises in additional costs and car was ready within 3 ho...

Friendly service, no surprises in additional costs and car was ready within 3 hours. Would recommend

Read more

Mathew, Nissan Tiida

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and efficient. I waited in the office while my car ...

The staff were very friendly and efficient. I waited in the office while my car was being serviced and I felt comfortable in their company.

Read more

Sue, MITSUBISHI MIRAGE

ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

See all
star star star star star

The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

Read more

David, Kia Rio

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Extremely friendly and competent service"

keone, Toyota Yaris

Midas Penrith

PENRITH
star star star star star

LATEST REVIEW

See all
star star star star_border star_border

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm....

Took too lgn to finish. Dropped the car at 8am and was told to come back at 5pm. Not sure if everything was checked because car would not start when I picked up the car. They had to jump start the car. Anonymous.

Read more

Mike, Mazda CX-5

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

Read more

Ousamah, Honda Jazz

Tyreright Prestons

CARTWRIGHT
star star star star star_half

LATEST REVIEW

See all
star star star star star

I was happy with the service of my car and the customer service, to me I knew wh...

I was happy with the service of my car and the customer service, to me I knew what was wrong with my car! Which enabled me to get a quote over the phone, I was wrapped with the quote given to me considering I took my car to three mechanics prior to taking it to tyreright to have a look and they quoted me triple the amount tyreright people have quoted, so I'm very happy, and recommend tyre right in prestons NSW to everyone & anyone, thanks guys

Read more

Sia, Hyundai Elantra

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

See all
star star star star star

"Promptly greeted on arrival. Phoned when car ready. All good."

Pete, Volvo C30

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

Read more

Simmone, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

See all
star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

Read more

Fabienne, Toyota Camry

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
star star star star star

LATEST REVIEW

See all
star star star star star

The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

Read more

Caitlin, Mitsubishi Mirage

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

LATEST REVIEW

See all
star star star star star

It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

Read more

Tarun, HONDA ACCORD

Production Automotive

JAMISONTOWN
star star star star star

LATEST REVIEW

See all
star star star star star

"Excellent service and friendly staff"

Dave, DODGE NITRO

Westend Auto Repairs

BATHURST
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Liverpool Autocare

LIVERPOOL
star star star star star

LATEST REVIEW

See all
star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

Helensburgh Car Services

HELENSBURGH
star star star star star

LATEST REVIEW

See all
star star star star star

Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

Read more

Leonie, Toyota Aurion

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

Read more

Adam, HOLDEN BARINA

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

See all
star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

Read more

Liz, Jeep Grand Cherokee

Illawarra Truck and Car Centre

FERNHILL
star star star star star

LATEST REVIEW

See all
star star star star star

Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

Read more

Jasmine, Mitsubishi Lancer

Tic Automotive Services

FAIRY MEADOW
star star star star star

LATEST REVIEW

See all
star star star star star

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

Read more

John, Subaru Liberty

Quick Stop Automotives

PRESTONS
star star star star star

LATEST REVIEW

See all
star star star star star

"Honest & Great Service"

Tammy, Suzuki Swift

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661