Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

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ABS Molonglo

40 Townsville Street, Fyshwick

"Excellent customer service. Only negative is that they couldn't reset service lights on BMW."

BMW 1 Series

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Other mechanics in Acton

The Car Doctor image

The Car Doctor

8 / 55 Nettlefold Street, Belconnen

"Hi had a logbook service for a toyota yaris and I think they did a good job the car seems to drive a..."

"Hi had a logbook service for a toyota yaris and I think they did a good job the car seems to drive a lot smoother. Only negative to say is the gentleman serving me at counter seem a bit condescending talking down and not to me. When I asked questions he showed annoyance which left me feeling not too good. Lynda P."

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Toyota Yaris

Carco Exhaust & Automotive  image

Carco Exhaust & Automotive

6 / 55 Nettlefold Street, Belconnen

"Very happy with the service. Everyone I spoke with was very nice. I couldn't drop the car off before..."

"Very happy with the service. Everyone I spoke with was very nice. I couldn't drop the car off before 9:30am and had to have it ready by 3pm for school pickup and they were very accommodating."

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Hyundai i30

N & D Auto Services Pty Ltd image

N & D Auto Services Pty Ltd

7 Baillieu Court, Mitchell

"I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a ver..."

"I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a very professional manner at the reception and all the issues with the car were listened to very carefully. The car was handed over after the service with thorough explanation of work done, and what work is needed to be done in near future.Overall I am very satisfied with the quality of work done."

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MITSUBISHI MAGNA

Paul Whyte Automotive image

Paul Whyte Automotive

3 / 4 O'Brien Place, Gungahlin

"We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call t..."

"We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call to let us know of further problems that needed to be fixed. With the go ahead given, it was completed within the same day, even though I said they didn't need to rush. However we weren't able to pick up he car until another day, and they were very accommodating with this. I would use them again and wouldn't hesitate to recommend them to others needing a mechanic. Thanks again guy!"

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Hyundai Getz

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Latest review in Canberra International Airport

Subaru Forester

fast, professional and excellent customer service.

Reviewed by T.P on November 2

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1300 655 661