Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops. 

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours. 

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or  Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after. 

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need. 

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button. 

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed 

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected. 


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How Much does a Clutch Is Not Working Inspection Cost?


Most vehicles purchased these days are selected with automatic transmissions, but most performance models and older vehicles are equipped with a manual transmission to select gears.

One of the most important parts of this system is located between the engine and gearbox – the clutch.

The clutch disc assembly is made up of a friction material that wears out over time, depending on driver operation and what the vehicle is used for.

Depending on your driving style, the clutch on your vehicle may last over 200,000km, but will eventually wear out and require replacement.

Operating your vehicle with a failing clutch can quickly damage other components of the transmission and increase the repair costs exponentially.

Clutch Is Not Working Inspection

How Does a Clutch Work?

The clutch system is what transmits the drive from the engine to the gearbox, but also allows the engine and transmission to be disconnected – for changing gears or placing the vehicle in neutral.

The main components of the clutch system include the master and slave cylinders, clutch disc and pressure plate, flywheel, clutch fork and the release bearing.

When you place your foot on the clutch pedal, the master cylinder pushes fluid down to the slave cylinder, which operates the clutch fork and pushes the release bearing against the clutch pressure plate, releasing the clutch pressure.

This allows the clutch disc to disconnect from the flywheel, which separates the engine and transmission, allowing for gear changes and for the transmission to be placed in neutral.

Once the pressure on the pedal is released, the opposite occurs. The pressure plate forces the clutch disc against the flywheel, transmitting power from the engine through the transmission.

Common Clutch Issues

Clutch Master Cylinder/ Slave Cylinder failure

The clutch master cylinder and slave cylinder are the components that transfer the movement of the clutch pedal down to the gearbox and the clutch itself.

As the clutch pedal is depressed, the clutch fluid moves from the master cylinder down to the slave cylinder, which operates the clutch.

If either of these components start to leak, the clutch pedal may seem spongy, stay on the floor, you may not be able to shift gears correctly or clutch fluid may leak under the vehicle or into the cabin.

Clutch Fluid Leak

Clutch fluid is the same as brake fluid, and some vehicles actually share the brake and clutch fluid in the same system.

A leak in this system will cause issues with changing gears and the clutch pedal may feel spongy or stay on the floor after being depressed.

Slipping Clutch

Clutches are designed to slip a little when changing gears or taking off. When engaging the clutch, a little slip allows for smoother shifting and easier takeoffs, but should not slip at all when the vehicle is in gear.

You may first notice the clutch slipping when the vehicle is under load, such as going up hills, or accelerating to merge onto a highway.

A slipping clutch will overheat, which can cause damage to the flywheel and the pressure plate.

Clutch slippage is the first symptom of a worn clutch plate, and should be inspected as soon as possible, to eliminate further damage.

Clutch Shudder or Vibration

This can be caused by oil leaking onto the clutch disc surface, or a warped clutch disc or flywheel.

The vehicle may still be drivable, but it is advised that as soon as you start to notice the shudder or vibrations, to take it to a mechanic for inspection.

Clutch Disc

How is the Clutch Inspection carried out?

Our mechanics will test the operation on the clutch, inspect all fluid lines, master and slave cylinder and test drive the vehicle to identify any issues with the clutch system. A quote will be provided for any repairs, if required.

Why It’s Important to Have Your Clutch Inspected

Having your clutch system inspected and repaired is vitally important for the safety of you, your family and other motorists around you.

Ignoring the warning signs can also lead to expensive repair bills, as further damage may be caused by continuing to operate your vehicle with an issue.

If you've read this far, you obviously care about your car. A lot. So next time you need a service, repair or inspection, visit AutoGuru. We let you search and book from over 1,600 qualified mechanics, who eat car troubles for breakfast.

Questions? Speak with a Service Advisor
1300 655 661