Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

 

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Questions? Speak with a Service Advisor
1300 655 661

$199 Carbon Car Window Tint Package with extras at Cooltint Southport

Exclusive Deal

$199 Carbon Car Window Tint Package with extras at Cooltint Southport

Up to $578.00 $199.00
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Up to 578.00

$199.00

About the deal

Cooltint has been tinting Gold Coast windows for over 38 years. We are a family owned business offering great service, a great range of products and best solutions for your window tinting needs. Our experience ensures we clearly understand your needs, however varied. So whether it be to block the sun, create glass effects or to provide privacy, we can assist.
With a number of colours and shades to choose from you are also guaranteed to get the tinting look you are after. Our range of products will provide you with up to 84% heat rejection, up to 99% UV protection and glare reduction of up to 94%

Inclusions:

  • Top of the line SunTek Carbon window film
  • Lifetime warranty
  • Enduroshield permanent protective windscreen rain repellent
  • Up to 50% heat rejection
  • Up to 99% UV protection
  • Family owned and operated for over 38 years
  • Highest quality SunTek film, the industry best!
  • $100 tinting gift voucher for your home or office

The fine print

  • Bookings Essential
  • Expiration date 17/01/2018
  • Limit of 1 voucher per person
  • Purchase up to 3 additional as gifts
  • Valid for one vehicle only
  • Not valid on Sunday and public holidays
  • $100 tinting gift voucher for home or office only
  • Merchant reserves the right to refuse service
  • Car must be left with Cooltint for a minimum of 3 hrs
  • 24-hour cancellation policy or voucher is forfeited (voucher is void in case of no show)
  • Surcharges apply for 4WD, Vans SUV's and Wagons. Please inquire with Cooltint before purchasing voucher
  • $100 surcharge for removal of existing tint
  • Not redeemable for cash
  • This is an exclusive offer between the merchant and AutoGuru and is only available by purchasing a voucher online through AutoGuru
  • Original retail value verified on 20/07/2017

How to redeem

  1. Phone Cooltint: 07 5591 2766
  2. State Voucher Code and mention deal at time of booking
  3. Present printed voucher or show voucher on mobile device on arrival


Standard Deals Terms and Conditions

​Asten Lodge Pty Ltd as trustee for the King-Roach Family Trust T/A Cooltint

Location

11-13 Stevens St SOUTHPORT, QLD 4215