Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Battery Specialists in Gippsland

Drouin Auto Care

Drouin VIC 3818

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

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Drouin Auto Care: Your Trusted Family Mechanic in Gippsland Quality Car Service with a Personal Touch Looking for a reliable car mechanic near you in Drouin, Gippsland? Drouin Auto Care offers exceptional service with convenient scheduling, ensuring your vehicle receives the best of care from a family-owned and operated service centre. Complete Car Care for All Makes and Models Drouin Auto Care is your one-stop shop for all your vehicle’s needs. Their team of fully qualified mechanics provides a comprehensive range of services to keep your car running smoothly: Logbook Servicing: Ensuring your car adheres to manufacturer recommendations, maintaining its warranty and optimal performance. General Repairs: Addressing any mechanical issues efficiently and effectively for all makes and models, including 4WDs and diesel vehicles. Extended Service Options: Catering to your busy lifestyle, they offer flexible scheduling, including evening appointments. Why Choose Drouin Auto Care? Family-Owned Focus: Drouin Auto Care goes the extra mile to ensure your satisfaction with a friendly and personalised approach. Qualified Mechanics: Their team is highly skilled and experienced, equipped to handle all your vehicle’s needs. Flexible Service: Convenient scheduling options are available to fit your busy life. Modern Facilities: Recently relocated to a larger site, Drouin Auto Care now boasts ample off-street parking, a new retail store, and a modern waiting area with hot and cold drinks, TV, and a children’s drawing area. Convenient Location: With a bus stop right in front, a park with children’s play equipment, and a café within a short walking distance, Drouin Auto Care is conveniently located for your ease. Experience the Drouin Auto Care Difference Get a quote and book your car service appointment online today! Drouin Auto Care is dedicated to providing quality car care with a personal touch. Trust them to keep your vehicle running safely and reliably for many drives to come. FAQs How often should I have my car serviced? Regular car servicing is essential to maintain optimal performance and safety. It is recommended to follow your vehicle manufacturer’s guidelines, typically every 10,000 to 15,000 kilometres or every 6 to 12 months, whichever comes first. Regular servicing helps identify potential issues before they become major problems and ensures your car runs efficiently. What is logbook servicing, and why is it important? Logbook servicing is a service performed according to the vehicle manufacturer’s specifications. It is essential to maintain your car’s warranty and ensure it performs at its best. This type of service keeps your car in line with the manufacturer’s guidelines, helping preserve its value and reliability. Flexible Payment Options To make car care more accessible, Drouin Auto Care offers flexible payment options with Afterpay, Humm, and Zip. ... view more

glenn

• Apr 2025

Great work shop

Frequently Asked Questions

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Best Car Battery Specialists in Gippsland

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