Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

Yes! Some service providers can offer a loan car depending on their availability. Find out more

Most service providers also offer either a drop off or pick up service, where they can drop you off at or pick you up from a location within a 5km radius of their business, or a $10 Uber ride voucher. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Flexible payment options with Afterpay, humm, Zip or PayPal
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Battery Specialists near Windang

Car Master Auto

Lake Illawarra NSW 2528

1.8km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

Get quote

2026 AutoGuru Top Mechanic Award Winner Car Master Auto has achieved a stellar result in the 2026 AutoGuru Top Mechanic Awards, emerging as the Winner for Wollongong/Illawarra and a Finalist for NSW. This regional dominance is driven by a year of consistent 5-star feedback in 2025, highlighting their superior workmanship. Looking for reliable auto servicing in Lake Illawarra, NSW? Car Master Auto, located at 6 Commerce Drive, Lake Illawarra NSW 2528, is the new identity of the well-regarded Lake Illawarra Mechanics. Having recently relocated from Oak Flats, the team brings its strong reputation, continuing to provide quality mechanical care to the Illawarra region. What does Car Master Auto offer? Nestled in an easily accessible industrial area, this workshop caters to private and commercial customers alike. Their skilled technicians deliver: Logbook servicing to maintain manufacturer warranties Full mechanical diagnostics and repairs, including brakes, suspension, steering, and air-conditioning Pink and blue slip safety inspections under NSW regulations Tailored fleet servicing to help businesses minimise vehicle downtime What makes them stand out? Drawing from its past as Lake Illawarra Mechanics, Car Master Auto carries forward a legacy of trust and excellence. In 2025, they were recognised as a finalist in the prestigious AutoGuru Top Mechanics Awards, earning acclaim among Wollongong and Illawarra’s highest-rated providers. This honour reflects outstanding 2024 customer reviews and consistent service quality. Who suits their services? Whether you’re after straightforward maintenance or complex repairs, their workshop is set up to deliver. Local drivers appreciate the clear communication and honest assessments, while fleet owners benefit from structured, reliable service scheduling. What can customers expect? Enter a space where attention to detail meets friendly professionalism. Car Master Auto offers a smooth experience, from transparent quotes through to a thorough walk-through of work completed. Their team focuses on building trust, not just fixing faults. Carefully balancing legacy and fresh beginnings, Car Master Auto delivers dependable automotive service from its new home on Commerce Drive. With an award-worthy background, full workshop capabilities and a customer-first approach, it’s ready to support the motorists of Lake Illawarra and surrounding suburbs. Book Car Master Auto today for award-winning service you can trust. ... view more

Sharmaine

• May 2026

Tim is great and always does a highly satisfactory job.

mycar Tyre & Auto Shellharbour

Shellharbour NSW 2529

4.3km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

Get quote

mycar Tyre & Auto Shellharbour: Your Complete Car Care Destination in Wollongong Shellharbour drivers, keep your car happy and on the road with mycar Tyre & Auto Shellharbour! They're your one-stop shop for everything car-related, conveniently located in Wollongong. Need a logbook service, a suspension check, or some general car repairs? No problem! Their team of qualified mechanics are passionate about cars and dedicated to providing exceptional service for all your car's needs. Here's why you'll choose mycar Shellharbour: Peace of Mind with Logbook Servicing: Maintain your car's warranty and ensure peak performance with a thorough logbook service, tailored to your vehicle's specific requirements. Smooth Ride Guaranteed: Their suspension services will keep your car handling flawlessly and feeling comfortable on any road. Your Questions Answered: The mechanics at mycar Shellharbour are not only skilled but also communicative. They'll take the time to explain any issues and answer your questions in a clear and helpful manner. Convenience at its Finest: Get a transparent quote online today and find out how much your service will cost. This ensures you can make informed decisions about your car's care. Plus, you can conveniently book your appointment online and experience the difference at mycar Tyre & Auto Shellharbour. Don't waste time running from one place to another. Let the experts at mycar Shellharbour take care of everything. ... view more

Debbie

• June 2026

Very courteous and helpful explained everything when I picked up my car and extremely quick service highly recommend

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Best Car Battery Specialists near Windang

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