Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.


Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop once your car service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Questions? Speak with a Service Advisor
1300 655 661

Noosa Mechanical wins the Supercheap Auto Bathurst 1000 Promo

By Rita Bonivento on Tuesday, 17 July 2018



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Supercheap Auto Bathurst 1000 Experience!

A huge congratulations to Shawn Behrendorff at Noosa Mechanical who is off to the Supercheap Auto Bathurst 1000 V8 Supercars, as the lucky winner of the Fixed Price Car Service Bathurst 1000 competition!!

Shawn will make the pilgrimage to iconic Mount Panorama in October for the ultimate 1000km race, across 4 thrilling days, on an unforgiving mountainous track.

Between April – August 2016, existing and new workshops to the FPCS network were automatically entered into the competition to win an awesome V8 Supercar package, including:

• 2 tickets to the event including paddock access
• Economy class flights for two people to Sydney from Brisbane
• Return transfers for two people from Sydney to Bathurst
• 4 nights’ accommodation for two at Bathurst Heritage Motor Inn
• Corporate box access
• Opportunity to meet the drivers
• Merchandise pack including an event jacket

The total prize value is $7,000.

Shawn didn’t even know he’d received an entry into the draw and was very pleasantly surprised to receive the phone call announcement!

‘My day was already pretty good’, said a happy Shawn, ‘and it’s just gotten even better!’

As owner of Noosa Mechanical, Shawn made the clever decision to join the AutoGuru network in February of 2016. AutoGuru is a website that allows Australian car owners to compare local mechanics and pricing, and book a service online. The site provides a cost effective marketing tool for reputable workshops, with a customer review system to keep them honest.

‘I never win anything’, Shawn added. ‘I suppose I’ll just have to take a holiday!’

Well, today was your lucky day, Shawn, and we can’t think of a nicer, more deserving person to receive this prize. Now it’s just a matter of deciding who he’s taking with him on this awesome V8 Supercar adventure…his wife or a mate!?

Search and Book Local Mechanics.




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