Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking conformation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Book now, pay later interest-free with Afterpay, humm, Zip or PayPal ‘Pay In 4’
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Auto Electrical Repair Specialists near Watsonia

The 911 Garage

Thomastown VIC 3074

4.4km

Preferred Partner

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

The 911 Garage: Thomastown's Trusted Alternative to Dealership Service (Melbourne) Tired of high dealership costs and impersonal service? The 911 Garage in Thomastown offers a better way to care for your car. Experience Makes the Difference: For over 25 years, The 911 Garage has serviced and repaired all makes and models. Their extensive experience allows them to diagnose and fix any car issue efficiently, ensuring your vehicle runs better than ever. Save Money & Time, Get More: The 911 Garage is your reliable and affordable alternative to dealerships. They offer competitive prices, faster turnaround times, and a personalised service experience you won't find elsewhere. Convenience at Your Fingertips: Their hassle-free concierge service picks up your car, has it serviced, and returns it to you, minimising disruption to your day. Quality You Can Trust: They use only premium parts and cutting-edge technology to ensure your car receives the best possible care. Here for You, Every Step of the Way: The 911 Garage prioritises exceptional customer service. Their friendly mechanics are happy to answer any questions you may have, big or small. Get a Quote & Book Online Today! Experience the 911 Garage difference. Breathe new life into your car and enjoy a better service experience. Get a car service quote and book your appointment online today! ... view more

Ibby

• Nov 2023

Jared the number one Mechanic, highly recommend him. He deserves more than a five-star. I wouldn’t replace him for any other Mecanic. Keep up the good work champ.

Diamond Star Motors

Greensborough VIC 3088

2.7km