Frequently Asked Questions

Once you fill out your details, you’ll be shown the ‘search results’ which displays instant fixed-price quotes from local service providers that can be booked online.

Yes. Once you have entered in your vehicle details and location, you’ll be able to browse through available repair tasks or inspections that you would like a quote for.

Car servicing, inspections and minor repairs such as brakes can be instantly quoted and booked online. For complex repairs, we’ll get local service providers to give you a personalised quote.

Nope! Customers who book with AutoGuru pay no fees.

AutoGuru can provide servicing and repair quotes for the majority of passenger vehicles on Australian roads. If you don’t see your vehicle listed, we’re really sorry but at this time we don’t have sufficient details on this vehicle type to provide you with quotes. Please try us again in the future though, as we are always updating our vehicle listings!

Yes. For the work included in the quote, the price you’re quoted is the final price you’ll pay.

Instantly priced quotes for servicing and repair work via AutoGuru.com.au include parts, labour and GST. Note: Quotes for inspection and diagnostic jobs do not include pricing for parts.

Service providers are advised to contact you directly in order to discuss additional work that is not included in the initial quote.

Inclusions for basic and logbook services can be found on the search results page or the booking finalise page under the ‘What’s included?’ button. Find out more

Yes! You can book with a mobile service provider that can come to your home or workplace. Find out more

No. The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic can service or repair your car without voiding your New Car Manufacturers Warranty. Find out more

Yes. For logbook services, the service provider will sign and stamp your logbook to meet manufacturer requirements. If the service provider has not stamped your logbook, please contact them directly to arrange a time for them to stamp your logbook.

Yes. Please click the 'manage my booking' link on your booking confirmation email. If you need help email contactus@autoguru.com.au.

If you booked through AutoGuru and your booking has been confirmed, you can reschedule to a new date or time. Simply click the 'manage my booking' link on your booking conformation email. If you need help email contactus@autoguru.com.au. If you cancel or don't show up and don't reschedule (and you have prepaid in advance), a $20 cancellation fee will apply.

If you’ve booked with a workshop, the service provider will usually require your vehicle for the entire day due to scheduling. If you’ve booked with a mobile provider, you will only be without your vehicle for the time it takes to complete the job. Find out more

For servicing, inspections and select repairs, we can provide instant quotes. However, some tasks require a quote request to be sent to service providers. You will usually receive at least one quote within 24 hours.

If you have sent off a quote request to local service providers through AutoGuru, you can expect to receive up to five quotes back.

Didn’t receive a quote? No worries! Email contactus@autoguru.com.au and we'll see if we can help.

Booking your car service or repair through AutoGuru gives you access to these convenient payment options:

1. Pay upfront and online using your credit or debit card or PayPal
2. Book now, pay later interest-free with Afterpay, humm, Zip or PayPal ‘Pay In 4’
3. In some instances, you can choose to pay the mechanic when you pick your car up and the service and/or repairs have been completed

Yes, all service providers should provide an invoice when you pick up the car. Find out more

Best Car Air Conditioning Repair Specialists near The Ponds

Air-conditioning Specialist

Newton Automotives

Blacktown NSW 2148

4.8km

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

All work at Newton Automotive is guaranteed. As a family run service firm, we have built our reputation on our reliable and prompt services. We have more than 30 years experience in this field. As an MVRL licensed (Lic No: 38799) service station, we provide quality services at a fair rate. Over the years, we have systematically invested in new technology, tools, amenity and human resources to provide best services to our clients. Due to our expertise in all mechanical repairs, we can offer you superior services at a competitive rate. AU10893 ... view more

Rachelle

• Aug 2020

Great service.

Ultra Tune Blacktown

Blacktown NSW 2148

4.8km

Verified Credentials

Afterpay available

humm available

Zip available

Request quote

Ultra Tune Blacktown is a trusted and reliable car service centre in West Sydney. They offer a range of services, from tyres and wheels to brakes, suspension, and general mechanical repairs/maintenance. They also specialise in tuning petrol and diesel vehicles for optimal performance, as well as air conditioning service and repairs. Their team is friendly and always ready to help when you need it the most. ... view more

Ultra Tune Rouse Hill

Rouse Hill NSW 2155

3.4km

Verified Credentials

Afterpay available

humm available

Zip available